Type: Mortgages
Lead Grade:
Name: Aws (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Saint Cloud
Ai Transcript:
“`
Phone Staffer Caller: Yes, hello?
Lead: Hi, speaking.
Phone Staffer Caller: Mr. Samara, good day. My name is Chris with (redacted) Mortgages. We’re calling all the homeowners in this area, um, (redacted) Drive. Our record shows that you have an FHA loan with a whopping 6.75% interest rate. Is that correct?
Lead: Okay, okay, it says right.
Phone Staffer Caller: Yeah, right. And uh, that’s actually the reason we’re calling based on these records. We saw that we could help you refinance your current mortgage now, Mr. Samara. We just wanted to ask if you have any available time tomorrow between 9 AM to 5 PM, so our loan officer could reach you, call you back, and calculate the best rate, which would tremendously lower this through-the-roof 6.75% interest rate and might offer you some savings.
Lead: I don’t do this kind of stuff over the phone, but I am available in person.
Phone Staffer Caller: In person? Well that’s okay, sir, because they could maybe call you and you could request to do it in person. That’s fine.
Lead: I’m actually—surely…
Phone Staffer Caller: I’m sorry, go ahead, Mr. Samara.
Lead: I said if they called me and they want to do it in person, that’s no problem, but I’m not giving them any information over the phone.
Phone Staffer Caller: I understand, Mr. Samara. We’re actually just trying to reach out. I can just tell them to call you and give you the offer, but not to pressure you or obligate you to do or sign anything. Just hear them out, that’s all we ask.
Phone Staffer Caller: Now, Mr. Samara, give me one second. Tomorrow, do you have any available time between 9 AM to 5 PM, sir?
Lead: Yes, you can call me anytime between 9 AM to 5 PM.
Phone Staffer Caller: Anytime between 9 AM to 5 PM, is that correct?
Lead: Yes, 9 AM to 5 PM.
Phone Staffer Caller: Got it. And your first name is AWS, is that correct?
Lead: Yes.
Phone Staffer Caller: Got it. And this is the best number to reach you back on, just want to make sure: (redacted)?
Lead: Yes, Sir.
Phone Staffer Caller: And you’re currently at (redacted), St. Cloud, FL 34772, correct?
Lead: Yes, sir.
Phone Staffer Caller: Also, so that we can send you everything in writing, Mr. Samara, what is the best email address for you?
Lead: The best email address would be Mr. Samara with an H two thousand at Yahoo.com.
Phone Staffer Caller: One second, so that’s MR, that’s Mister abbreviated to MR, right?
Lead: Yeah.
Phone Staffer Caller: Okay, underscore Samara with an H, 2000 at Yahoo.com?
Lead: 2000 at Yahoo.com, yep.
Phone Staffer Caller: Got it. And sir, last question, um, just for us to be able to compute accurately, do you still recall how much your total loan amount is?
Lead: No, not really, I can’t keep that information out.
Phone Staffer Caller: Alright, not a problem. Uh, we just wanted to know—like the range, probably about two one with 300 probably?
Lead: But, if you’re hesitant about it, Mr. Samara, that’s probably fine. It’s okay.
Phone Staffer Caller: Alright, Mr. Samara, somebody will be calling you probably around 10 in the morning tomorrow, okay? One of our loan officers will talk to you later. Thanks for all