Type: Mortgages
Lead Grade:
Name: Ana (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Spring Hill
Intro:
At Phone Staffer, we focus on helping home service companies improve their lead generation through effective outbound calling campaigns. In this particular call, we reached out to a homeowner in Spring Hill Drive as part of our efforts to generate leads for financial services, specifically discussing mortgage refinancing. The homeowner confirmed their high-interest rate and agreed to receive a follow-up call for a more detailed conversation.
If you’re looking to enhance your home service lead generation or need guidance on how to cold call for leads in your industry, outbound calling can be a powerful strategy. Below is the redacted information from the call to maintain individual privacy:
Ai Transcript:
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Phone Staffer Caller: Hello, this is Ana? Hello? I’m looking for Ana? Ana?
Lead: Oh yep.
Phone Staffer Caller: Is this Mr. (redacted)? Anna (redacted)?
Lead: No, is not. That’s my wife.
Phone Staffer Caller: Ah, I see. Well actually sir, my name is Chris with (redacted). We’re just calling about your existing mortgage, that’s why I’m calling. And when would be the best time I could, like, call back so I could speak with your wife?
Lead: Okay, you gotta speak with my wife.
Phone Staffer Caller: What is that?
Lead: The mortgage.
Phone Staffer Caller: Okay, we’re actually calling all the home owners in this area. (redacted) Drive and our record show.
Lead: Ohhhh….
Phone Staffer Caller: Okay, now we don’t want to know nothing about for what.
Lead: I’m sorry?
Phone Staffer Caller: Okay, just keep doing that.
Lead: Yes, what do you think?
Phone Staffer Caller: The reason why we’re calling is because our record shows that you guys have an FHA loan with a massive, or very high 7.5 interest rate, is this correct?
Lead: Yes. Yes, I do correct.
Phone Staffer Caller: Yeah. That is the reason why we’re calling, um, Mr. (redacted). Because our loan officers saw that you’re still using the old interest rate, that’s why it’s still very high. You’re stuck at 7.5, compared to the latest interest rate that’s come out of the market. We’re actually just calling so we can offer you to lower your interest rate drastically from 7.5. When is the best time that, um, um… We could call back, Mr. (redacted) so we could speak to you and your wife. Both of you.
Lead: Okay. We can?
Phone Staffer Caller: Yes. Alright and who should we look for Mr. (redacted)? Is it you or Anna?
Lead: Uh, (redacted), yes it’s Anna.
Phone Staffer Caller: Okay, It’s Anna and, um can I have your name please.
Lead: My name is Alberto.
Phone Staffer Caller: Alberto, okay, alright here’s what I’m going to do, Alberto. I’m going to give all these details to one of our loan managers ah so they can actually call you back probably 5 pm today. Is that okay, 5pm?
Lead: Yes, is not appropriate.
Phone Staffer Caller: Alright, got it and by the way Mr. (redacted) do you have any idea how much your total loan amount is for the house? Is it around 200,000 or maybe 300,000?
Lead: 300,000. 200,000 and two.
Phone Staffer Caller: Okay, got it. But is this, also, I have your email address here Mr. Olvero.
Lead: (redacted).
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