Type: Mortgages
Lead Grade:
Name: Jean (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Sunrise
Ai Transcript:
“`
**Phone Staffer Caller**: Yes? Yeah, hi. Is this Gene?
**Lead**: Yes.
**Phone Staffer Caller**: Oh, Gene. Good day. My name’s Chris. I’m with (redacted) Mortgages. We’re currently calling all the homes—
**Lead**: Sorry, go ahead. With who?
**Phone Staffer Caller**: (Redacted) Mortgages.
**Lead**: (Redacted)?
**Phone Staffer Caller**: Yeah. (Redacted) Mortgages. We’re actually calling all the homeowners in the area. We’re reaching out to Northwest 107th Terrace because our records show that you currently have an FHA loan at a 6.75% interest rate. Is this accurate, sir?
**Lead**: I think so.
**Phone Staffer Caller**: Yeah, based on these records, Gene, that’s the reason why we’re actually calling you now because we saw that we could help you lower that 6.75% interest rate. That’s through the roof compared to the latest rates today.
And what I’m doing right now is actually just to confirm this and set an appointment where one of our loan officers can call you back. Do you have an available time tomorrow between 9-5, Gene?
**Lead**: Between 9-5?
**Phone Staffer Caller**: Yeah. What time would be the best time for you tomorrow, sir?
**Lead**: Between 10—10… 10 o’clock.
**Phone Staffer Caller**: 10 o’clock in the morning. OK, got it. I’ll just put that in the calendar because our loan officer will be calling you back tomorrow around 10 in the morning. They will discuss with you the best rate and the savings that we can get for you monthly.
**Lead**: I’ll know that I can go down from 6-7. I’ll know we can go down.
**Phone Staffer Caller**: Actually, that’s a good question, Gene, because that’s for our loan officer to discuss with you tomorrow when they call you. My job here is to actually get you on the schedule because we don’t want to disturb you at a time when you’re not available.
So, tomorrow at 10 AM they’ll be calling you, and they will discuss everything with you, Gene.
This is the best number to call you back on, (redacted)?
**Lead**: Yeah.
**Phone Staffer Caller**: And you’re currently at (redacted) NW 107th Terrace, right, in Sunrise, Florida?
**Lead**: Yeah.
**Phone Staffer Caller**: Okay. And also, if you could recall, Gene, how much is your total loan amount, like around $200,000-$300,000 maybe?
**Lead**: $200,000.
**Phone Staffer Caller**: Around $200,000, alright.
**Lead**: No. I think it’s around $400-something.
**Phone Staffer Caller**: Around $400-something. Thank you for correcting me.
**Lead**: $430-something.
**Phone Staffer Caller**: Okay. Not a problem. Give me one second, sir. Alright. And so that we can send you everything in writing, Gene, what is your best email address?
**Lead**: It’s J…
**Phone Staffer Caller**: Uh-hmm.
**Lead**: Real name, my last name, J-L-M-E…
**Phone Staffer Caller**: Uh-hmm.
**Lead**: At Gmail.com… No, 1995—
**Phone Staffer Caller**: Okay. It’s (redacted)1995 at Gmail.com. (Redacted)1995 at Gmail.com. Got it.
And, Gene, thank you so much for all this info. Please expect a phone call tomorrow at 10 o’clock in the morning from one of