Type: Mortgages
Lead Grade:
Name: Aleida (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Tampa
Ai Transcript:
Certainly! Here is the cleaned-up transcript with all the private information redacted:
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**Phone Staffer Caller**: Hello.
**Lead**: Hello.
**Phone Staffer Caller**: Good day. My name is Chris. We’re currently calling all the homeowners in the area because we saw here that we can help you refinance your current mortgage and lower your existing interest rate. Are you still at North Troy Street?
**Lead**: Yes.
**Phone Staffer Caller**: Yep. Our record shows, Aleda, that your current loan is an FHA loan type, and you’re currently at a 6.75 interest rate. Is this right?
**Lead**: One moment. One moment.
**Phone Staffer Caller**: Yeah, sure.
**Lead**: So I’m— I know speaking English. So— my daughter— you called my daughter on me.
**Phone Staffer Caller**: Okay, sure. When is the best time that we could call your daughter? Oh, now or later?
**Lead**: I don’t know.
**Phone Staffer Caller**: Yeah. What time later, Aleda? Because I will have one of our loan officers call your daughter. What time would be the best time, Aleda?
**Lead**: Okay. Now you put— you call now.
**Phone Staffer Caller**: Okay. What’s her number?
**Lead**: Sure. Thank you. (redacted).
**Phone Staffer Caller**: Let me read this back. (redacted), right?
**Lead**: Yes.
**Phone Staffer Caller**: Okay. And what’s her name, Aleda?
**Lead**: My daughter’s name? Jasmine.
**Phone Staffer Caller**: Jasmine. Jasmine?
**Lead**: Yeah. Uh-huh.
**Phone Staffer Caller**: Okay, got it. So Aleda, this is what I’m gonna do. I’m going to ask our loan officer to call your daughter Jasmine, so they can discuss the current rate. You’ve got a 6.75 interest rate on your FHA loan. And how much is your total loan amount, Aleda, if you know it by heart?
**Lead**: I don’t know. I don’t understand.
**Phone Staffer Caller**: No, no. Um, your total loan amount— is it around $300,000, $200,000?
**Lead**: $300,000.
**Phone Staffer Caller**: $300,000? Okay, got it. And I will ask our loan officer to call— if they call Jasmine, will she be with you right now?
**Lead**: Yes.
**Phone Staffer Caller**: Okay. I will ask them to call Jasmine. Just wait for the call from our loan officers so we could tremendously lower your interest rate from the 6.75 you have currently. And by the way, Aleda, you are at (redacted) North Troy Street, right? In Tampa, Florida?
**Lead**: Yes.
**Phone Staffer Caller**: Okay. And so this is still your email address? (redacted)?
**Lead**: Yes.
**Phone Staffer Caller**: Okay, got it, Aleda. We will be calling you back probably in one hour to speak with Jasmine and you, alright? Around 3:40, we’ll be calling you back.
**Lead**: Okay.
**Phone Staffer Caller**: Okay, thank you, Aleda. You have a beautiful day. God bless you.
**Lead**: Okay.
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