Type: Power Washing
Lead Grade: C
Name: Matthew/bill (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Northbrook
Intro:
At Phone Staffer, we excel in generating leads for home service companies using targeted cold calling techniques. In this transcript, we contacted a homeowner in Northbrook to offer a free estimate for power washing services. After a brief discussion, the homeowner expressed initial interest in having their entire home exterior power washed but requested we follow up via voicemail. This interaction illustrates how outbound lead generation through cold calls can help home service companies reach potential clients and ultimately get more leads. Below is the redacted information from the call to respect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Hello?
Lead: Yes.
Phone Staffer Caller: Yeah, is this Matthew?
Lead: Pardon me?
Phone Staffer Caller: Am I speaking with Matthew?
Lead: I can’t hear you.
Phone Staffer Caller: Um, am I speaking with Matthew?
Lead: No, you are not.
Phone Staffer Caller: Um, is there any way that I can speak with, uh, or, are you still all attached to Karla Lane?
Lead: Am I what?
Phone Staffer Caller: Are you all attached? Are you all living in Karla Lane, Northbrook?
Lead: Yes.
Phone Staffer Caller: Okay. Guess actually we are actually in the area helping some neighbors so we’re just checking if you’re also interested to have a free estimate for your house to be power-washed and that is if you haven’t done that yet.
Lead: Uh no I haven’t I don’t know that I will.
Phone Staffer Caller: Ah okay. That’s interesting. Give me your phone number and I’ll call.
Lead: Ah okay, guess actually, no worries with that.
Phone Staffer Caller: Yes guess actually one of our estimators is already there in your area so he can drop by to give you a free—
Lead: Again this is Christian with—
Phone Staffer Caller: Andrew is our—
Lead: Ah what’s his name, the guy, kid who does it—
Phone Staffer Caller: What, what is your question again, I’m sorry I didn’t hear that.
Lead: What’s the name of the person who’s doing the power washing?
Phone Staffer Caller: Ah okay — Andrew, Andrew will be — well, Andrew will be going to drop by to your house and he will give you a free estimate.
Lead: Okay.
Phone Staffer Caller: Now if you have questions regarding the pricing or maybe if you have any request regarding the service, of course he will be more happy to tell more about us. You don’t have to worry, he is—
Lead: I had somebody do that a couple of years ago. Guy by himself who didn’t have a corporation or anything.
Phone Staffer Caller: Ah okay. Well this is to keep your options open. That’s why I like what you have mentioned.
Lead: Well, you can kind of stop and give me a quote. Thank you.
Phone Staffer Caller: Yes sir. Are you available between 1 to 3 PM?
Lead: No.
Phone Staffer Caller: Ah how about 3 to 5 PM?
Lead: You can call me and leave me a voicemail.
Phone Staffer Caller: Ah just a voicemail? Alright, okay. But which part of your house that you would like to be, to be power washed, if I may ask?
Lead: If you are going to, it’s the whole house.
Phone Staffer Caller: I’m sorry?
Lead: The whole house.
Phone Staffer Caller: Ah the exterior? All the exterior part right?
Lead: Correct.
Phone Staffer Caller: Okay, but I just want to answer—
Lead: That’s going too long.
Phone Staffer Caller: Yeah, I’m sorry if I caught you at a bad time, but can I have, like, 3 to 5 PM they were going to call you, like 3 to 5 PM tomorrow, would that be okay?
Lead: Yeah and if I’m not here you can just leave a voicemail.
Phone Staffer Caller: Okay. But ah 3 to 5 PM is the best time for you right?
Lead: I’m not available at all tomorrow. If he calls me, he can leave a voicemail.
Phone Staffer Caller: Ah sure. How about on Monday, are you available like between 9 to 11 AM for a phone call? Is that okay with you?
Lead: When?
Phone Staffer Caller: Ah Monday, on Monday.
Lead: No, I’m not going to be