TOP 1% OF OFFSHORE TALENT
Unlock your team with Phone Staffer
Use remote phone staff to maximize your customer service and kick your business into high gear.
We don’t just find you the top 1% staff. We create the scripts and train your new caller.
In-House
Online Platform
Talent Quality
Top 1%; all vetted
Mixed
Low
Speed to hire
Weeks
Months
Days
Cost
$
$$$$
$
Match to Need
Very High
Very High
Mixed
System Creation
Script Writing
Training
Quality Assurance
| Phone Staffer | In-House | Online Platform | |
|---|---|---|---|
| Talent | Top 1% | Mixed | Low |
| Speed | Weeks | Months | Days |
| Cost | $ | $$$ | $ |
| Match | High | High | Uncertain |
| Systems | Yes | DIY | No |
| Scripts | Yes | DIY | No |
| Training | Yes | No | No | Assurance | Yes | No | No |
Work with the very best offshore talent
at a fraction of the cost.
Affordable
Phone staff are around 80% cheaper than the cost of a full-time US employee. While labor costs vary, expect to pay $6-$8 per hour.
Proven Talent
All staff are experienced working with US and multinational corporations.
Screened & Vetted
All staff are screened and vetted to ensure only the best are placed our clients.
Stop missing costly phone calls. Get your own dedicated phone staff now.
We provide more than great people
Processes
Don’t start from scratch. Our team will create the processes & scripts and even train your new caller.
Script Writing
The Phone Staffer team has received thousands of inbound calls and made countless more outbound calls.
Use our scripts as a starting point so your Phone Staff can hit the ground running.
FAQ and Database Creation
We create and host all FAQs as well as the training material for new processes and software for easy access by your Phone staff.
Access our proven systems, processes, and scripts to get the most out of your remote caller.
Our Phone Staff are ready to hit the ground running
Ready to start
All Phone Staff have experience working for big US companies. We put them through an intensive 1-week boot camp so they can jump right into your business without any disruptions.
100% dedication
Phone Staff are an addition to your team. They work full-time for only you during normal working hours.
Full Support & Easy Onboarding
READY TO FIT RIGHT INTO YOUR TEAM
More than just phone calls, your new staff can help with all customer service tasks
Just like a receptionist, there is more to the job than answer calls. Use your new phone staff to reply to customers via Text, Yelp, Facebook and more. Your phone staff comes trained on your CRM and customer service processes to hit the ground running.
Answer Phone Calls
Sick of missing calls? Your new phone staff is a dedicated full time employee with one top priority. Don’t miss any phone calls.
Customer Service Updates
Your new staff can increase your customer service with frequent communication via the phone, text, or email.
Reply to Inboxes
While your new staff is a pro on the phones, they can also reply to lead enquires in platforms like Yelp, Email and Facebook.
Update CRM
Reply to SM Comments
Your new staff can reply to comments on your Social Media posts to keep your audience engaged and push leads.
Schedule Appointments
Your new staff member will be knowledgable on your SOPs and can schedule appointments to make sure there is no drop off.
Call Back Lead Forms
Any Role
Your new full time staff has a phone calling super power but can supliment their calling with other activies as you see fit.
Meet your future phone staff
Scroll through some sample profiles. Your phone staff will have native English and all the relevant skills and experiences for your business.
Ready to take your customer service to the next level?
Click below to schedule a call to assess your business fit and see if Phone Staffer is right for you.