Type: Mortgages
Lead Grade:
Name: Edamis (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lehigh Acres
Intro:
At Phone Staffer, we focus on delivering targeted home service lead generation through effective cold calling techniques. In this transcript, a homeowner in Lehigh Acres was contacted to discuss options for lowering their mortgage interest rate. While the conversation centered on mortgage refinancing, it offers a glimpse into how cold calling and outbound efforts can engage potential clients and set appointments. Generating high-quality sales leads, especially for home service companies, can significantly boost business opportunities. Below is the redacted call to respect privacy.
Ai Transcript:
Phone Staffer Caller:
Oh, hello, is this, is this for Medina?
Lead:
Yes.
Phone Staffer Caller:
Ms. Medina, good morning, this is just Chris with (redacted). We’re calling all of the homeowners in this area, Gerald Avenue North because our records show that you currently have an FHA loan with a massive 6.75 interest rate. Is this correct ma’am?
Lead:
I believe so.
Phone Staffer Caller:
That’s exactly the reason why we’re calling you because our loan officer saw that you’re still using the old interest rate, that’s why it’s still through the roof, which is 6.75, compared to the latest rates that’s already out. We believe that you are currently at 203 Gerald Avenue North and Lehigh Acres, Florida. Right?
Lead:
Yes.
Phone Staffer Caller:
Yep. Ms. Medina, what I’m going to do with this, I’m going to give all this information to one of our loan manager. They will call you back at a later time so they can discuss with you the latest rate, extremely lower your 6.75 interest so you can earn savings every month on your mortgage.
Lead:
I’m sorry.
Phone Staffer Caller:
I just need to ask you a question, Ms. Medina. I cannot hear you. Can you hear me better now? Is it okay? Can you hear me fine?
Lead:
Yeah.
Phone Staffer Caller:
I’m sorry for that. I don’t know what happened. But I just need to ask, Ms. Medina, do you have an available time that is coming Monday between 9 to 5?
Lead:
I do. I do if I’m not going to waste my time.
Phone Staffer Caller:
Yep. Well, actually, they’re just going to call you back. A loan manager is going to call you so they can discuss this with you quickly. And there are no other options to do this, too. Just hear them out. Because this will help you, because you’re at 6.75% of interest. That’s very big. Big, very high.
Lead:
And your insurance that you’re offering…
Phone Staffer Caller:
I’m sorry, Ms. Medina? Can you say that again, please?
Lead:
The interest that are you offering what’s the interest you have.
Phone Staffer Caller:
Well, actually, that’s for them to discuss with you, because they’re the loan officer. I’m actually just an appointment center and I’m going to ask me, Ms. Medina, if you’re going to ask me I know a little bit about it. Just the ballpark figure.
Lead:
Mmm hmm.
Phone Staffer Caller:
Well, we could bring this down, drastically, probably six or lower. But I’m not a loan officer. That’s why we just wish free. Because we’re just reaching out to the neighborhood, this area where the mortgages.
Would you like to have like, can you give me a schedule on Monday night at five if you’re available.
Lead:
So, it has to be Monday not today.
Phone Staffer Caller:
Ok, today’s good too. Do you have any time today let’s say, I’m just checking with the calendar, ma’am. Let’s see, are you available around two p.m.?
Lead:
I might be.
Phone Staffer Caller:
Yes, they can come around two p.m.
Lead:
All right, two p.m.
Phone Staffer Caller:
Ok.
Lead:
Okay, and also, you know, I ask for your first name is. I’m you cut it out. So I can’t barely hear you after my name.
Phone Staffer Caller:
Oh, well, literally, I’ve got the name here on my record