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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: David (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Clinton

Intro:

At Phone Staffer, we help home service companies generate more leads through effective cold calling techniques. In this transcript, we contacted a homeowner in Clinton to offer exterior power washing services. The homeowner showed interest and requested more details after discussing it with their spouse. A follow-up call was scheduled with the estimator to finalize the potential service. This example highlights the effectiveness of cold calling for lead generation, especially for home service companies looking to expand their reach and secure new business.

Below is the redacted information from the call to ensure privacy compliance.

Ai Transcript:

“`
Phone Staffer Caller: Hi David, good morning, this is Anne with (redacted). Are you still on (redacted)?

Lead: What are y’all doing?

Phone Staffer Caller: We do house power washing.

Lead: Oh, power washing, okay.

Phone Staffer Caller: Yeah, and we’re in the area this week working on a few of the neighbors’ properties. We just wanted to check, when was the last time you had the exterior of your house washed?

Lead: What do you charge to power wash?

Phone Staffer Caller: Oh, so for that, our estimator is the one who can give you the estimate. That’s (redacted), and if you want to hear an offer and see if the numbers would work for you, I can set up an appointment with him so you can ask for more information about the prices or for the estimate.

Lead: Yeah, let me talk to my wife and see if she’s interested in doing something like that, and then maybe have him call me and maybe we’ll set something up.

Phone Staffer Caller: So while you are discussing this with your wife, David, I can set up an appointment with (redacted). Once you have the estimate, you can call us back and set an appointment with him.

Lead: Yeah, yeah, have him call me, you know, and then maybe we can set something up first, yeah, before like setting up a personal appointment for me. Personally.

Phone Staffer Caller: Yeah, yeah, so for this one, I just need to ask a few more questions, if that’s okay, David. You mentioned you are interested in house power washing?

Lead: Yeah, possibly, yes.

Phone Staffer Caller: Well, oh, what about for the driveway?

Lead: I don’t have a driveway.

Phone Staffer Caller: Oh, got it. Thank you for that information. In that case, when is the best time to call you back?

Lead: I mean, you can call anytime. I mean, I’ve got my phone on me.

Phone Staffer Caller: Oh, okay then. Give me a sec here… maybe (redacted) can call you back on October 3. Is that fine with you, around 8 to 10 a.m.?

Lead: Sure.

Phone Staffer Caller: Okay, thank you. Give me a second here… Since I have all the information here, I will do a quick recap so I can provide everything correctly to (redacted). Before that, what is the best email address to send a confirmation email?

Lead: It’s (redacted).

Phone Staffer Caller: (redacted) at gmail.com?

Lead: Yes, that’s (redacted) at gmail.com.

Phone Staffer Caller: Thank you, so the email address is (redacted). Our estimator will call you back on October 3rd between 8 and 10 a.m.

Lead: Alright.

Phone Staffer Caller: Okay, thank you for that, David. Have a great day!

Lead: Thank you, you too.
“`