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Cold Calling

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Type: Mortgages
Lead Grade:
Name: Geraldine (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kissimmee

Intro:

At Phone Staffer, we specialize in lead generation for home service companies through targeted outbound cold calling strategies. In this example, we contacted a homeowner in Kissimmee, Florida, to discuss potential mortgage refinancing options. The homeowner, Mr. Bailey, expressed interest in learning more about updated mortgage rates and scheduled a follow-up conversation with one of our loan managers. This interaction showcases how our cold calling efforts can help spark productive conversations and generate quality leads.

If you’re looking to improve home service lead generation or learn how to cold call for leads effectively, this approach can yield great results. Below is the redacted information from the call to maintain privacy.

Ai Transcript:

“`
Phone Staffer: Hello?
Lead: Hello?
Phone Staffer: Yes, I’m looking for Mr. (redacted), please.
Lead: Yeah, this is me.
Phone Staffer: Yeah, Mr. (redacted), good day, sir. This is Chris with (redacted) Mortgages.
Lead: With who?
Phone Staffer: With (redacted) Mortgages. We’re calling about your existing mortgage.
Lead: What about it?
Phone Staffer: Yeah, Mr. (redacted) we’re calling all the homeowners in this area, Peppermill Circle capacity. And a record shows that you currently have an FHA loan with a massive six point seventy five interest rate. Is this correct, sir?
Lead: It’s possible.
Phone Staffer: Yeah, well basically this is the only reason why we’re calling you, Mr. (redacted), because our loan managers saw that you’re still using the old interest rate plan. That’s why it’s still very high through the roof compared to the latest one that’s already out there. Now, since I have confirmed all this info, I’ll be sharing all these details with one of the managers, Mr. (redacted). So they can call you back at a later time so they can discuss with you the latest rate dramatically over your six point seventy five if it is six point seventy five percent still. And discuss with you the savings amount of money you could save on your mortgage every month.

Lead: Hmm.

Phone Staffer: Mr. (redacted), I just need to ask, do you have like, an available time? Let’s see today or on Monday.
Lead: For the phone call or…? I work during the day.

Phone Staffer: So, okay. How about after six or after five, sir?
Lead: You can try.

Phone Staffer: Okay. And would that be, would that be today sir? Or would you like it on Monday? What do you think?
Lead: Monday.

Phone Staffer: Okay, after 5 PM. And alright Mr. (redacted), this would be the best number to call you back at, right? (redacted)?
Lead: Yes.

Phone Staffer: Alright. Got it. And so Geraldine (redacted) is your lovely wife, correct? Because she’s the one that’s here on our record, sir.
Lead: That’s correct.

Phone Staffer: Okay, got it. Now just to make sure, we’ve got you at (redacted), Kissimmee, FL (redacted)?
Lead: Yes.

Phone Staffer: And is this still an updated email address you’ve got, Mr. (redacted)? soundbeetle22 at gmail?
Lead: Say what?

Phone Staffer: We’ve got here an email address under Mrs. Geraldine (redacted), soundbeetle22 at gmail.com.
Lead: No.

Phone Staffer: Well, I wrote—it’s okay. No problem. Sir, we’ll just have to actually delete this one in the record because the only reason why I asked for the email is because our loan manager will actually send you an email first to confirm that you are available at 5 PM Monday. So they can actually not waste your time.

Phone Staffer: Also, Mr. (redacted), just the last question before I’ll let you go. What’s the total amount for the house?

Lead: I don’t want to share.

Phone Staffer: Okay, not a problem. I totally respect that. Our manager will just have to bring it up on Monday and they will discuss everything with you, because I’m just an appointment setter.

Phone Staffer: Thank you for your time, Mr. (redacted). Once again, my name is Chris with (redacted) Mortgages based