Type: Power Washing
Lead Grade: A
Name: Deborah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati
Intro:
At Phone Staffer, we specialize in outbound lead generation for home service companies through cold calling strategies. In this transcript, we reached out to a homeowner in the Wasego Drive area to offer power washing services. The homeowner expressed interest in having her deck cleaned but preferred not to have her brick house washed due to concerns about the material. An appointment was booked for a free estimate visit, with special notes about the homeowner’s preference for a call rather than a door visit. This interaction highlights how cold calling for leads can help home service companies generate more business through personalized outreach. Below is the redacted information from the call for privacy protection.
Ai Transcript:
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Phone Staffer Caller: Hi, is this Deborah?
Lead: Yes.
Phone Staffer Caller: Yes, hi Deborah. Right here with Dan’s Powerwashing. We’re working on (redacted) Drive, helping neighbors with Powerwashing. When was the last time you guys power washed your house?
Lead: It’s been a while. Do you do decks?
Phone Staffer Caller: Yes. We do decks, patios, driveways even. How about this? Since we are already in the area, I could have one of our estimators drop by. Maybe check the property, give you an estimate, and share more about us. Would that be okay?
Lead: I don’t really want the house done because we’ve got the type of bricks that chip. So I really don’t want the house, but the deck needs it and maybe a look.
Phone Staffer Caller: Okay, not a problem. Just to confirm, am I speaking with Deborah (redacted)?
Lead: Yes.
Phone Staffer Caller: Thank you, Deborah. Is this the best contact number where we could reach you at? The (redacted)?
Lead: Awesome. Thank you.
Phone Staffer Caller: I only have (redacted) Drive on my end. Can I have the house number, please?
Lead: (redacted).
Phone Staffer Caller: Alright, so just a check. Let’s see. Um… Would Wednesday, around nine to eleven, be okay with you? For an estimate?
Lead: Yes. We don’t need to be here for the estimate, do we?
Phone Staffer Caller: Um. As long as the deck is visible, they can check it out and maybe give you a call to get the gate with the deck.
Lead: Alright, let’s see.
Phone Staffer Caller: So, I’m guessing you’re not really home most of the time?
Lead: No, we’re home, we’re just older and we’ve got some medical problems. There are night classes, and you don’t necessarily answer the door.
Phone Staffer Caller: I see, I understand. Got it. So, yes, since you’d prefer to have it called, I could have—let me see—I could have it set for tomorrow, between nine to eleven. They could go ahead and check it out, and I’ll just put some notes on my end that you prefer to be called rather than going outside. Correct?
Lead: Correct.
Phone Staffer Caller: Alright, let’s see. May I ask what’s the best email address where I can send the confirmation for this?
Lead: Debbie.metz, D-E-B-E-I-E, .METZ, at ZoomTown.com.
Phone Staffer Caller: ZoomTown?
Lead: Yes, .COM.
Phone Staffer Caller: Alright, awesome! Perfect. I’ll go ahead and pass this to them so that they can give you a call back to confirm, and then I will put all the notations or I will put all the highlights, just in case.
Lead: Thank you so much for your time, Deborah. Really appreciate it.
Phone Staffer Caller: Have a good day or have a good evening.
Lead: Bye!
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