Type: Power Washing
Lead Grade: A
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Intro:
At Phone Staffer, we focus on helping home service companies generate more quality leads through cold calling. In this call transcript, one of our representatives reached out to a homeowner in Denver, Pennsylvania, on behalf of a power washing company. The homeowner expressed interest in having the entire exterior of their house cleaned and scheduled an appointment for a free estimate. This is a great example of how outbound efforts, like cold calling, can successfully generate leads for home service companies and help increase business. Below is the redacted information from the call for privacy.
Ai Transcript:
“`
Phone Staffer Caller: Is this Sir Robert?
Lead: Yes.
Phone Staffer Caller: Alright cool, hello Sir Robert. This is Jenny from (redacted), are you still on the address (redacted)?
Lead: Yes.
Phone Staffer Caller: So, we will be in your area, Sir Robert, to help some of your neighbors get their driveway clean and house exterior power washed. We wanted to ask if you’d like to get a free estimate to clean your driveway as well and house exterior?
Lead: I really can’t understand you.
Phone Staffer Caller: Oh, I’m sorry. Hello Sir Robert, can you hear me?
Lead: Yes.
Phone Staffer Caller: Oh, that’s cool. So, we will be in your area this week helping some of your neighbors get their driveway and house exterior power washed. We wanted to ask if you’d like to get a free estimate?
Lead: Ah.
Phone Staffer Caller: Hello.
Lead: Yeah, just hold on a second.
Phone Staffer Caller: Alright, sure, thank you.
Lead: Well, just coming to the neighborhood, if you want an estimate on the power wash on the house—
Phone Staffer Caller: Yeah, you can give me an estimate.
Lead: Oh, that’s cool. So Sir, what specific part of your house is it that you want to get a power wash?
Lead: Again, I didn’t understand you. I’m a little hard of hearing.
Phone Staffer Caller: Ah, that’s fine. So Robert, we would like to confirm what part of your house you want to get power washed?
Lead: The whole outside.
Phone Staffer Caller: Ah, that’s perfect. So your last name, that would be (redacted). Am I right with this?
Lead: I didn’t understand you.
Phone Staffer Caller: Yes, sure. So Robert, the best phone number that Matt can call you to get an estimate, that would be ending in (redacted), is this right?
Lead: Let me give you my cell phone number.
Phone Staffer Caller: Alright, cool.
Lead: (redacted)
Phone Staffer Caller: So Robert, can you please repeat that one, you’re calling in and out?
Lead: (redacted)
Phone Staffer Caller: Okay, perfect. I got that one. And your city, that would be Denver, Pennsylvania, (redacted). Is this right?
Lead: Yes.
Phone Staffer Caller: Ok, that’s cool. And so Robert, what is the earliest day and time that we can provide you the free estimate? Are you available on Friday in the afternoon?
Lead: Yes.
Phone Staffer Caller: Ok, so we have here 2pm to 4pm. That would be fine?
Lead: Yes.
Phone Staffer Caller: Ok, that’s awesome. So to confirm, Sir Robert, your last name, that would be (redacted)?
Lead: (redacted).
Phone Staffer Caller: Ok, that’s awesome. So Matt will call you and come by the area of (redacted) this week, and we’ll just call you on your cell number, okay?
Lead: Yes ma’am.
Phone Staffer Caller: Thank you, Sir Robert! Have a good one for now and take care!
Lead: Thank you, Sir, bye-bye!
“`