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Cold Calling

Why us?

Type: Garages
Lead Grade: A
Name: Fred (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hghlnds Ranch

Intro:

At Phone Staffer, we specialize in outbound lead generation for home service companies, using proven cold calling techniques to help businesses secure more leads. In this example, we contacted a homeowner in Highlands Ranch, Colorado, to discuss their interest in upgrading their garage with services like epoxy flooring and custom garage cabinets. After a brief conversation, the homeowner expressed interest in both services and scheduled a follow-up call to receive further information and an estimate. This scenario highlights how cold calling for leads can be an effective way to generate new business opportunities for home service companies. Below is the redacted lead information to maintain privacy.

Ai Transcript:

Phone Staffer Caller:
Hello?

Lead:
Hey, Red?

Phone Staffer Caller:
Yes. Hi there, Fred, Roel here with (redacted), which installs some epoxy floors and garage cabinets in the area. Are you still at White Oakes St.?

Lead:
That sounds right, but who is this?

Phone Staffer Caller:
This is Roel from (redacted).

Lead:
Ok, yep.

Phone Staffer Caller:
We specialize in upgrading and organizing garages. We’re in the area right now, and we’re running a promo for the neighbors. If I can ask you, how is the inside of your garage looking, Fred?

Lead:
Well, not as good as the outside of the garage.

Phone Staffer Caller:
I see. We get that a lot, you know? We’re the best people to help with this. I can send you some free examples for you to check the price and design. I can also have a designer colleague provide you with a free quote and estimate. Is this phone number the best number we can call you?

Lead:
Literally, yes.

Phone Staffer Caller:
How about your email address?

Lead:
It’s my last name, P.A.R.S.A., with one extra ‘s’ at the end, as in Sam, at hotmail.com.

Phone Staffer Caller:
So that’d be par sauce, correct?

Lead:
Yes.

Phone Staffer Caller:
At hotmail.com?

Lead:
Yeah.

Phone Staffer Caller:
Is there a number after?

Lead:
No number.

Phone Staffer Caller:
Okay. That’d be P for papa, A for alpha, R for romeo, S for sierra, A for alpha, S for sierra, correct?

Lead:
Right.

Phone Staffer Caller:
Awesome. It’s the plural of your last name?

Lead:
Oh, okay, okay.

Phone Staffer Caller:
It’s so nice, you know? A creative last name.

Lead:
I know.

Phone Staffer Caller:
Yeah, it was a long time ago. Steve doesn’t have a number.

Lead:
I see.

Phone Staffer Caller:
Alright. So, your complete address will be (redacted), correct?

Lead:
Yes, that’s correct.

Phone Staffer Caller:
Alright. And you’re in Highlands?

Lead:
Highlands, Colorado.

Phone Staffer Caller:
Yeah, exactly. And your zip code is… 80129?

Lead:
1-2-9.

Phone Staffer Caller:
Perfect.

Phone Staffer Caller:
Mind if I ask, which product are you more interested in? Would that be epoxy flooring, garage cabinets, or shelves?

Lead:
I’m not sure. What’s your gut feeling?

Phone Staffer Caller:
Yep. Are you interested in both?

Lead:
Sure.

Phone Staffer Caller:
Okay, cool. So you’re interested in garage cabinets and epoxy flooring, right?

Lead:
Alright.

Phone Staffer Caller:
Yeah? Cool.

Phone Staffer Caller:
And what’s the best time we can call you back, by the way?

Lead:
Typically between 4 and 5 p.m. Between 3 and 5 roughly.

Phone Staffer Caller:
Yep, around 4 p.m. your time, right? You’re in Mountain Time?

Lead:
I’m in Mountain. I’m in Zona.

Phone Staffer Caller:
Okay, okay. That’s not a problem. Can we call you back tomorrow?

Lead:
That works perfectly.

Phone Staffer Caller