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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Michelle (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: St Augustine

Intro:

At Phone Staffer, we help home service companies generate leads through effective cold calling techniques. In this instance, we reached out to a homeowner in Augusta, Florida, to offer a free estimate for power washing services. The homeowner expressed interest in having their patio and driveway cleaned, and an appointment was scheduled to provide an estimate over the phone. This example highlights how outbound lead generation strategies can help home service companies get more leads and expand their customer base.

Below is the redacted information from the call to maintain privacy.

Ai Transcript:

**Phone Staffer Caller**:
Hello, Michelle. Oh, hi, this is Resa from (redacted). We will be in Sun Stoneport this week. Working on a few of the neighbors’ properties and we just wanted to ask if you would like to have a free estimate to power wash the exterior of your house.

**Lead**:
Do you power wash driveway? Do you water patio deck?

**Phone Staffer Caller**:
Basically, it’s all the exterior part of the house.

**Lead**:
Yeah, what day would you come for the estimate?

**Phone Staffer Caller**:
So, Mike will be there Friday. Tomorrow. Are you available?

**Lead**:
Well, I’m not but my folks are there. It’s funny, she was just saying that yesterday that she wanted to get the patio and she needed to talk.

**Phone Staffer Caller**:
Yeah, Masa was on the right time. I know so we just wanted to make sure that there will be someone at the house when the estimator will go and check. Will there be anyone?

**Lead**:
Well, I don’t know if they have any errands or things, need to coordinate that.

**Phone Staffer Caller**:
Okay. Well, um, he will be there next week as well Tuesday and Wednesday.

**Lead**:
Okay.

**Phone Staffer Caller**:
Did you want me to talk with them and then call you back or you want to calm back?

**Lead**:
Well um so if you are not quite sure if there will be someone at the house, I’ll have my call you instead to give you the estimate over the phone. Will that work for you?

**Lead**:
Yeah, that’s fine.

**Phone Staffer Caller**:
Okay sounds good. So tomorrow, can he call you around 11 a.m. to 1 p.m.?

**Lead**:
Yes.

**Phone Staffer Caller**:
Michelle sorry, I didn’t hear you.

**Lead**:
Oh, I said yes I’m sorry.

**Phone Staffer Caller**:
Oh yes, thank you. Let me just take note of that and just to confirm you were in (redacted), correct?

**Lead**:
Yes.

**Phone Staffer Caller**:
Okay and it’s just a good phone number to call (redacted)?

**Lead**:
Yeah I can coordinate it with them.

**Phone Staffer Caller**:
And lastly can I have the best email where we can send the confirmation?

**Lead**:
So it’s Michelle with two L’s dot p-a-r-r-law that’s p-a-re-l-a-w at (redacted).

**Phone Staffer Caller**:
So Michelle dot (redacted) at (redacted).

**Lead**:
Yeah.

**Phone Staffer Caller**:
Got it. And, oh, by the way, um, Michelle, uh, does your house have a gate?

**Lead**:
No.

**Phone Staffer Caller**:
Okay. Let me just make that noted. Okay. So just a very quick, uh, va ssings. So tomorrow, Mike will try to reach you between 11 a.m. to 1 p.m. on a phone number ending in (redacted). And the address is (redacted).

**Lead**:
Yep. Correct.

**Phone Staffer Caller**:
All right, perfect. Well, I really appreciate your time and have a good one.

**Lead**:
Thanks.

**Phone Staffer Caller**:
You too.

**Lead**:
All right.