Type: Power Washing
Lead Grade: B
Name: Edna (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: East Earl
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling techniques. In this transcript, we connected with a homeowner in [CITY NAME] who expressed interest in power washing services for their property. The homeowner mentioned specific trouble areas such as the back of the house and part of the deck and agreed to schedule a free estimate to evaluate those spots. This is a great example of how outbound lead generation through cold calling can benefit home service companies by securing new opportunities. Below is the redacted call information.
Ai Transcript:
Phone Staffer Caller:
If you want, we can have one of our estimators drop by since they are working in the area. Maybe provide or give you an estimate and share more about us. Would that be okay?
Lead:
You mean for power washing?
Phone Staffer Caller:
Yes, for power washing.
Lead:
The house, the house with mildew?
Phone Staffer Caller:
As long as this… Sure, exterior of the house, yes.
Lead:
Okay, how many people are there?
Phone Staffer Caller:
I’m sorry?
Lead:
How many people are there to power wash?
Phone Staffer Caller:
Oh well, that actually depends. We normally have three to four people or two or three, depending on the size of the area or the size of the property.
Lead:
I usually do my own, especially in the front of the house. That’s not high up; it’s just a couple places that I can kind of reach. It wouldn’t take long.
Phone Staffer Caller:
I see. Well, we could definitely have one of our estimators drop by and check it out, um, especially with the mildew that you mentioned. They could provide you the estimate. Would maybe… let’s see… tomorrow be okay so that they could check it out and provide you an estimate?
Lead:
Oh, what would it cost?
Phone Staffer Caller:
Oh, the estimate is for free. Uh, we’re giving you a free estimate for free. Since we’re already in the area and you’re on the way. But of course, um, they will provide you the quote, and then that’s the time that you will, you know, you will decide. But for the estimate – for them going there – that’s gonna be for free. They could check it.
Lead:
But I do most of it myself. But they can check it. There’s just mainly some in the back of the house, up front. I usually do part of the back and, and the deck.
Phone Staffer Caller:
Mhmm, so mainly you’re having problems with the back end of the deck?
Lead:
Yes, um, it’s not so bad.
Phone Staffer Caller:
I see. All right, uh, would 10 to 12 tomorrow be okay? 10am to 12pm? Around that time?
Lead:
I guess, I guess.
Phone Staffer Caller:
Well, just to confirm, uh, am I speaking with Edna (redacted)?
Lead:
Edna (redacted)? Yes.
Phone Staffer Caller:
Thank you, Edna. Is this the best contact number where we could call you on? The (redacted)?
Lead:
Yes.
Phone Staffer Caller:
Thank you. Um, also I only have (redacted) street on my end. Can I have the house number, please?
Lead:
Uh, but that’s 700.
Phone Staffer Caller:
700. All right. Any email address where we can send you the contact number?
Lead:
No, I don’t have that. No.
Phone Staffer Caller:
All right, well I’ll go ahead and send this to Matt so that they can check it out, and definitely Matt will give you a call back to confirm this. So that’s gonna be for tomorrow, um, between 10 a.m to 12 p.m. And, uh, normally you’d like to have the estimate for the back and the high ups that you can’t reach as well as the deck.
Lead:
Okay then.
Phone Staffer Caller:
Awesome. All right, thank you so much for your time. Have a good day.
Lead:
You too.