Type: Power Washing
Lead Grade: B
Name: Jason (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Oakdale
Intro:
At Phone Staffer, we focus on outbound lead generation for home service companies, utilizing cold calling to identify and qualify potential customers. In this particular transcript, we reached out to a homeowner in Oakdale, Pennsylvania, to offer power washing services. The homeowner expressed interest in having their house exterior cleaned and also inquired about a possible estimate for their back patio and deck. A virtual appointment was scheduled to provide an estimate the following morning.
This interaction showcases how cold calling for leads can help a home service company secure more business. If your home service company is looking to streamline outbound efforts or needs help with home service lead generation, these cold calling techniques are a proven way to get more leads. Below is the redacted transcript to ensure privacy.
Ai Transcript:
Phone Staffer Caller: Hello.
Lead: Yeah.
Phone Staffer Caller: Hi, this is Ann with (redacted). Are you still at (redacted)?
Lead: Yes.
Phone Staffer Caller: Oh, perfect then. We’re in the area this week, working on a few of the Neighbor’s properties. And we just wanted to check, when was the last time you had the exterior of your house washed?
Lead: Maybe three years ago.
Phone Staffer Caller: Oh, I see then. I got it. Well, no problem with that. We power wash and self-wash exterior sides, and it can really turn the look of your house around. We can also power wash the driveways and bring them back to life.
Since our estimator, John, is in the area this week and the following week, we can have our estimator drop by and give you a free estimation and share more about us as well. Is that fine with you?
Lead: Okay, yeah.
Phone Staffer Caller: Oh, good man. Would they call me with the information?
Lead: Yes… We could do a house visit or a virtual appointment if you like.
Lead: I mean, if you can have someone call with the information, that would be better then because I’m just doing some virtual appointments.
Phone Staffer Caller: Okay. Yeah. Okay, no problem with that, Jason. So, I need to ask a few more questions then, so I can provide it to our estimator John. Okay?
Lead: Um hmm.
Phone Staffer Caller: So, Jason, your best callback number is (redacted), right?
Lead: Correct, yes.
Phone Staffer Caller: And the complete address for the estimation is (redacted), Oakdale, Pennsylvania, and the zip code is (redacted). Is that correct?
Lead: Correct.
Phone Staffer Caller: Um hmm. And what is the best email address so we can send you a confirmation email?
Lead: (redacted).
Phone Staffer Caller: Okay, perfect. Thank you for that information. And when is the best time to call you back for the estimation, Jason?
Lead: Morning time during the week.
Phone Staffer Caller: Morning. Can we do this tomorrow?
Lead: Okay.
Phone Staffer Caller: Okay. And what is the best time for tomorrow, so I can indicate that to you?
Lead: I would say after 9 am.
Phone Staffer Caller: After 9 am, okay. Thank you for that information.
Lead: Sure.
Phone Staffer Caller: And you are interested in house power washing, right?
Lead: Yes.
Phone Staffer Caller: And what about for the driveways, patios, or dining?
Lead: No, not the driveways or sidewalks. So just the house.
Phone Staffer Caller: No, just the house. Okay, just the house. All right, thank you for that information, Jakob—Jason, I’m sorry. Since I have all the information here, I will do a quick recap for you. So just tell me if I did miss something in the information, okay?
Lead: Okay.
Phone Staffer Caller: All right, so your best callback number, in case that we will be providing you the estimate, is (redacted). And your best email address is (redacted). It’s J for Jacob, G for Golf, A for Alpha, S for Sierra, B for Ball, O for Oscar, I for—I mean, 1—number 1 at (redacted). Mickey? Is that correct?
Lead: Okay.
Phone Staffer Caller: And your complete address is (redacted), Oakdale, Pennsylvania, (redacted). And you were interested in house power washing, and you wanted a virtual appointment, first thing in the morning, tomorrow—that is, October 4 around after 9 a.m. Right?
Lead: Yes.
Lead