Type: Power Washing
Lead Grade: C
Name: Nancy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Parker
Intro:
At Phone Staffer, we specialize in home service lead generation using outbound cold calling techniques to connect businesses with potential clients. In this instance, we contacted a homeowner in Parker City to offer a free estimate for power washing services. Although the decision-making process involved the homeowner’s spouse, an appointment was tentatively set for further discussion about an exterior home cleaning estimate. This is yet another example of how outbound efforts can help home service companies get more leads and generate interest from residents. Below, you’ll find the redacted information from the call to protect the homeowner’s privacy.
Ai Transcript:
**Phone Staffer Caller:** Hello, I’m trying to reach Nancy.
**Lead:** I’m sorry, yes. This is Nancy.
**Phone Staffer Caller:** Hi Nancy. This is Marie with (redacted). Are you still on (redacted)? Is this still correct?
**Lead:** Yes, it is.
**Phone Staffer Caller:** Oh, great. Our team is in the area. So we’re just checking if you’d like to get a free estimate for power washing outside of your house.
**Lead:** Do you know what, my husband… Um, so you know what, my husband is not here right now. I wouldn’t, I wouldn’t want to say we’ll be the way until he gets back.
**Phone Staffer Caller:** Okay, understood. Would you like us to call you back or I can also have the estimator call you back this week or maybe next week?
**Lead:** Sure.
**Phone Staffer Caller:** So, what time are you available? Morning or afternoon time, this week or next week?
**Lead:** I don’t even want to think about it. Anyway, this is only for a free estimate since our team is in the area. At least you have an idea.
**Lead:** Help me the afternoon.
**Phone Staffer Caller:** Oh, okay. In the afternoon, this week or next week?
**Lead:** Oh, okay. This itt Friday, right?
**Phone Staffer Caller:** Sorry. Okay. So next week Monday, would that work? Let’s say Monday, 1 to 3 or 3 to 5 p.m. So what time would work for you?
**Lead:** Now, I’m telling… I’m not signing up for a house wall because my husband is… I don’t know what he’ll say.
**Phone Staffer Caller:** Oh, okay. No worries. There’s no obligation. I’m just going to have our estimator call you back. At least from there, he can provide you more details about the pricing.
**Lead:** All right. That sounds good. Thank you for that.
**Phone Staffer Caller:** Yeah. Okay. Let me confirm the phone number real quick. (redacted). Correct?
**Lead:** That is correct.
**Phone Staffer Caller:** All right. And also, the address (redacted), ZIP Code (redacted). Correct?
**Lead:** What did you say? Parker? You’re in Parker City?
**Phone Staffer Caller:** I don’t understand that.
**Lead:** Okay. Yes.
**Phone Staffer Caller:** Okay. Sorry about that. Okay. And also, just in case, we’re going to provide you a confirmation via email. What’s the best contact email for you?
**Lead:** Wait. So what are you saying?
**Phone Staffer Caller:** Say that again, please. Okay. At least if just in case we’re going to send you a confirmation for the callback via email, what’s the best contact email for you? What’s the best one? What’s the best – your email address. Do you have an email address or no?
**Lead:** No, I don’t.
**Phone Staffer Caller:** Okay. Sorry.
**Lead:** That’s okay.
**Phone Staffer Caller:** We can definitely give you a call rather. Okay. So would you like to have an estimate for the whole exterior of the house or just the driveway, sideways?
**Lead:** I really don’t think my husband’s going to go for it. But, you know, if you want to call back, that’s okay.
**Phone Staffer Caller:** Okay.
**Lead:** Yeah. It’s just a busy time right now.
**Phone Staffer Caller:** I understand. Okay. All right. So I’ll just input here that you’d like to get an estimate for the exterior part of the house. Okay. So just keep your minds open. I’ll just have the estimator call you back. His name is Josh. Monday between 1 to 3 p