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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Dorinda (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rockville

Intro:

At Phone Staffer, we use cold calling strategies to generate leads for home service companies. In this example, we contacted a homeowner in Rockville, Maryland, to offer a free estimate for power washing services. The homeowner expressed interest in having their deck power washed and booked an appointment for a detailed quote. This interaction showcases the effectiveness of cold calling for generating leads in the home service industry. If you aim to improve home service lead generation or need effective outbound efforts to get more leads for your company, this approach can deliver promising results.

Below is the redacted lead information from the call for privacy protection.

Ai Transcript:

Phone Staffer:
Hi, is this Dorinda?

Lead:
Yes, who is this?

Phone Staffer:
Oh, hi, there, ma’am. Well, this is Dexter, by the way, from (redacted) and, uh, Dorinda they will be out the area next week working in some of your neighborhood’s property. Would you be interested to get, like, a free estimate to power wash the exterior of your house?

Lead:
Excuse me?

Phone Staffer:
No, but do you have one place I would be interested in is power washing a deck, maybe.

Lead:
Yes. Do you have your own, you have your own water in the thing so you don’t need to have the water attached, or do you?

Phone Staffer:
Well, we are the one who’s going to do that one for you. We have our own water.

Lead:
You have your own water, okay. How much would it be to have a deck done?

Phone Staffer:
Well that’s actually the thing that we will be doing, so we were gonna visit first the location or your property so that we can give you the estimate because it depends on the size though of your deck.

Lead:
Okay.

Phone Staffer:
So we may want to go ahead and send someone out there to come by this week. Will you be available this coming, let me see the schedule here. Will you be available this coming Saturday?

Lead:
Just a minute, let me just go to my calendar.

Phone Staffer:
Okay.

Lead:
All right. Let me go ahead.

Phone Staffer:
Yes, I will be available.

Phone Staffer:
All right. The only available timeframe that we have is 11 to 3 PM. I will be fine with you?

Lead:
Yes.

Phone Staffer:
All right, great. I just wanted to ask, your complete name is Dorinda Evans. Is that correct?

Lead:
Yes.

Phone Staffer:
All right. Great. Your best callback number is the same number of what we dialed, the one that ended in (redacted). Is that correct?

Lead:
Yes.

Phone Staffer:
All right, great. Your complete address here is (redacted). Is that right?

Lead:
Yes.

Phone Staffer:
Got it. By the way Dorinda, I need to get your best email, where we can send you the appointment confirmation.

Lead:
Yes that is D as in David, e is in elephant, V as in Victor, am. So it’s (redacted) at Emory, that’s E-M-O-R-Y dot edu.

Phone Staffer:
All right, got it. So that’s (redacted) at Emory, E-M-O-R-Y dot edu. Is that correct?

Lead:
Yes, dot edu for education.

Phone Staffer:
Oh, all right, that’s perfect, yes. So aside from the the deck that you’ve got, ma’am, do you have any part of the house that you want to get an estimate as well?

Lead:
No, no, I’m only interested in that. And what is the name of the company again?

Phone Staffer:
So write it down, what’s the name? (redacted).

Lead:
(redacted)?

Phone Staffer:
Yes. You can put the initial as well, (redacted).

Lead:
(redacted), OK.

Phone Staffer:
Yes, that is correct.

Lead:
All right, so we’ll, what we’re gonna happen. I’ll go ahead and let John know about it sort of at least, he may want to come and visit your place and we can give you the estimate about the deck that you’ve got, OK? Just to make it clear, your scheduled time will be this coming