Type: Garages
Lead Grade: C
Name: Rebecca (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham
Intro:
At Phone Staffer, we focus on helping home service companies boost their lead generation through cold calling efforts. In this transcript, we connected with a homeowner in Durham, North Carolina, who expressed interest in epoxy flooring services. While the homeowner wasn’t ready for a site visit immediately, she confirmed her ongoing interest in future work. This call exemplifies how cold calling can be a powerful tool for generating quality home service leads, even when immediate appointments cannot be scheduled. If you’re seeking more effective strategies for outbound lead generation or need cold calling services to help your home service company get more leads, this process can be highly valuable. Below is the redacted information from the interaction.
Ai Transcript:
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Phone Staffer Caller: Hey, is that Rebecca?
Lead: Yes.
Phone Staffer Caller: Hello, Rebecca. Rebecca, what would be the best phone number that we can call you?
Lead: Yes, one.
Phone Staffer Caller: OK, cool, so it would be (redacted), correct?
Lead: Mhm.
Phone Staffer Caller: Your address would be (redacted), correct?
Lead: Yep.
Phone Staffer Caller: And you are located in Durham, North Carolina, (redacted), correct?
Lead: Mhm.
Phone Staffer Caller: Awesome. Would you please confirm your email address?
Lead: (redacted)
Phone Staffer Caller: Oh perfect. Is it (redacted)?
Lead: Yes, (redacted), spelled just like the word shenanigan with a Z.
Phone Staffer Caller: I was going to spell it out for you. So, Z for Zulu, H for hotel, E for Echo, N for November, A for alpha, N for November, I for India, G for, uh, S, E for alpha, N for November at gmail.com, is that correct?
Lead: Yes.
Phone Staffer Caller: OK, perfect. What will be the best time that we can call you back?
Lead: You’re more apt to find me in an email.
Phone Staffer Caller: OK. You know, is there a way that we can call you back? You know, for our designer, we’re going to discuss over the phone.
Lead: You can try.
Phone Staffer Caller: OK. What will be the best time?
Lead: I don’t have the best time, but you can try.
Phone Staffer Caller: But are you available at any time?
Lead: Well, look at it this way: If I’m free at the time, yes. If I am not… no, I can’t answer that.
Phone Staffer Caller: Well, that is not a problem.
Lead: Yep.
Phone Staffer Caller: OK, OK. So, in which service are you more interested? Is that with epoxy flooring?
Lead: Yeah.
Phone Staffer Caller: Or garage cabinets for storage? Or both?
Lead: Well, I can’t do any of this right now, this is way over my head. It has to be gutted first. It’s full. I’m not kidding.
Phone Staffer Caller: Yeah, but you know, we are really the best people who are going to help you fix that. But, you know, we would like to know in which service you are more interested, by the way.
Lead: I have a brother that builds shelves, so I’m not interested in that. The flooring would be nice.
Phone Staffer Caller: Oh, OK. So you are interested in epoxy flooring, correct?
Lead: Yeah.
Phone Staffer Caller: OK, awesome. So, yep. Are you near Charlotte or Raleigh?
Lead: Raleigh.
Phone Staffer Caller: Hold on for one moment. Let me go ahead and check. Are you available for, you know, a designer visit?
Lead: Not. No, I’m not. I’m not at home.
Phone Staffer Caller: Oh, OK. But, you know, maybe on the 14th of October, around 9:30 a.m. or 11:30 a.m.?
Lead: You know, I work eight to five.
Phone Staffer Caller: Oh, I see. I see. Well, that is not a problem.
Lead: Yeah, I’ll leave it as it is.
Phone Staffer Caller: OK.
Lead: Yeah.
Phone Staffer Caller: Anyways, I have the information, OK, on my end. You’re interested in epoxy flooring. I have your address, you know. I will forward this to our team and they’re going to assist you or move forward with partner actions. So anyways, Rebecca, I