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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Karen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Larchmont

Intro:

At Phone Staffer, we specialize in generating home service leads through effective cold calling strategies. In this transcript, we reached out to a homeowner in Larchmont, New York, to schedule a free estimate for power washing services. The homeowner, Bill, expressed interest in having the stucco exterior on the second floor of his house cleaned. A follow-up call was booked for a confirmed appointment time. This is an example of how cold calling can be a powerful tool for home service companies to generate outbound leads and grow their business. Below, you’ll find the redacted information from the interaction to maintain privacy.

Ai Transcript:

**Phone Staffer Caller**:
Hello, hi this is—I’m looking for Karen Ms. and her dad Bill. Can I help you?

**Lead**:
Hey Bill.

**Phone Staffer Caller**:
Oh good day, sir, my name is Chris with (redacted). We’re just currently in the area this week working on a few of the neighbor’s property, and we were just wondering if you would be interested in getting a free estimate for having the exterior of your house power washed?

**Lead**:
You know the only possibility—the second story of my house has a stucco exterior.

**Phone Staffer Caller**:
That would be, that would be fine, Bill, because Max is the owner and he’s also our estimator. We’re currently working some properties here in Stamford, and we could actually give you a free estimate. We could have him call you back, probably set up, like, a time and date they could actually drop by at your property, see what’s up—whatever it is that you would like to be power washed. Would you like us to actually, um, give you a free estimate?

**Lead**:
Free estimate? Sure, yep.

**Phone Staffer Caller**:
Uh, by the way, Bill, because the name here on our record—that’s what we’re calling—is Karen (redacted), and you happen to be her dad, right?

**Lead**:
Yes, she doesn’t live here. Looks like we’ve got mixed records.

**Phone Staffer Caller**:
By the way, Bill, can I ask—just give me one second here. This is the best number to ring you back on, just in case Max decides to call you, right?

**Lead**:
That’s right.

**Phone Staffer Caller**:
Okay, that’s (redacted). And give me one moment here—I’m just trying to check my calendar to see when would be the best time for him to call you back to give you the free estimate. What parts of the house were you again trying to get an estimate for having power washed?

**Lead**:
The exterior second-floor.

**Phone Staffer Caller**:
The exterior, okay. And that’s the only part of the house you wanted done?

**Lead**:
The rest of it’s brick.

**Phone Staffer Caller**:
Okay, got it. That part is stucco.

**Lead**:
I see.

**Phone Staffer Caller**:
I’m just checking his calendar here for one second. When do you think would be the best time he can check? I’ve got your schedule.

**Lead**:
This coming Friday? Next week, call me.

**Phone Staffer Caller**:
Okay, how about Monday? Would that be fine?

**Lead**:
Monday between 4 to 5, right?

**Phone Staffer Caller**:
That’s a good time. Okay, got it. Now, lastly, because what I have in is currently located at Stamford—this is in Larchmont, New York, 10538. Can I ask for the number of the property?

**Lead**:
The what?

**Phone Staffer Caller**:
The number of your house.

**Lead**:
It’s number 19.

**Phone Staffer Caller**:
Okay, so 19 and the street address?

**Lead**:
Bonnett. B-O-N-N-E-T-T. Bonnett.

**Phone Staffer Caller**:
Okay, that’s number 19 Bonnett. This is in Larchmont, New York 10538. We’ll have Max call you back, Bill. Yeah, this is Mr. Bill (redacted), right?

**Lead**:
That’s right, sure.

**Phone Staffer Caller**:
And would you also happen to have an updated email address so Max can send