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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Howard (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin

Intro:

At Phone Staffer, we help home service companies increase their leads through effective outbound lead generation strategies such as cold calling. In this transcript, we contacted a homeowner in Austin to offer power washing services, and the homeowner expressed interest in receiving an estimate for cleaning their driveway and stone wall. An appointment was scheduled, and the homeowner confirmed their availability for a service visit. This interaction shows how cold calling for leads can be a powerful tool to help home service companies get more business. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

**Phone Staffer Caller**: Hello.

**Lead**: Hello?

**Phone Staffer Caller**: Hello, how are you? Speaking to Howard?

**Lead**: I am sorry?

**Phone Staffer Caller**: Am I speaking to Howard?

**Lead**: Yes, who is this?

**Phone Staffer Caller**: Hello Howard, good afternoon. This is Vanessa, and I am with (redacted). Are you still at (redacted) Falcon Drive?

**Lead**: Yeah.

**Phone Staffer Caller**: Alright perfect. We are actually in this area this week, working on your neighbor’s properties. We want to know, Howard, when was the last time you had power washed the exterior of your house?

**Lead**: I am not sure. We just had it painted, so it does not need to be power washed.

**Phone Staffer Caller**: So we actually do also soft wash exterior sides and power wash. We do have a promotion. Maybe you wanted to have an estimator drop by to give you a free estimate?

**Lead**: Yeah. Because we got the driveway and some stone wall that I’d like to get an estimate on.

**Phone Staffer Caller**: The driveway and the stone wall, correct?

**Lead**: Yes. Correct.

**Phone Staffer Caller**: Alright, that would be awesome. So let me just check, when will be the best time for you? Probably… we have Friday here.

**Lead**: Friday is good.

**Phone Staffer Caller**: Friday, we have an opening from 8:30 AM until 10:30. We also have the afternoon from 12:30 up until 4:30 PM. Which one works for you?

**Lead**: Let’s do the afternoon.

**Phone Staffer Caller**: So you’re available from 12:30 until 4:30, any time in this hour?

**Lead**: Yes.

**Phone Staffer Caller**: Alright, I’ll take note of that. Please make sure they call first.

**Lead**: Yeah, I’ll take a note of that one. So before they arrive, they’ll give you a call within the 12:30–4:30 PM window.

**Phone Staffer Caller**: Also, I want to confirm first, Howard… this is Howard, correct? How do I pronounce your name?

**Lead**: You’re… you’re.

**Phone Staffer Caller**: You’re, thank you. I also have the address: (redacted) Falcon Drive in Austin, correct?

**Lead**: That’s correct.

**Phone Staffer Caller**: Okay, and the best callback number, that’s the one ending in (redacted), correct?

**Lead**: Correct.

**Phone Staffer Caller**: Okay, I don’t have your email address here where we can send a confirmation. Do you mind me asking, Howard?

**Lead**: OK, thanks. Yes, it’s Bruce, B-R-U-C-E underscore U-R-E at Yahoo.com.

**Phone Staffer Caller**: Alright, let me just make sure. I got Bruce, B-R-U-C-E underscore, and your last name—you’re U-R-E at Yahoo.com, right?

**Lead**: Yes.

**Phone Staffer Caller**: Okay. I’m sorry, can you repeat what specifically you want to be power washed? You said the wall?

**Lead**: Stone wall and the driveway.

**Phone Staffer Caller**: Driveway and stone wall, got it. Alright. So again, we will have one of our estimators visit your area. This will be on Friday the 18th. You’re open from 12:30 until 4:30 PM, and we will have our estimators call you before they arrive, okay?

**Lead**: Sounds good.

**Phone Staffer Caller