Type: Power Washing
Lead Grade: C
Name: Christeen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Port Chester
Intro:
At Phone Staffer, we specialize in outbound cold calling to help home service companies generate valuable leads. In this transcript, we reached out to a homeowner in Port Chester to offer a power washing service. The homeowner expressed interest but asked to schedule a follow-up call for more details and an estimate on a later date. This example illustrates how cold calling for leads can be an effective way for home service companies to connect with potential customers. If you’re looking for a strategy to get more leads for your home service company, using outbound cold calls can help increase your business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller:
Hello?
Lead:
Hi there.
Phone Staffer Caller:
This is Lisa.
Lead:
Yes?
Phone Staffer Caller:
Do you hear me, Christine?
Lead:
Hello?
Phone Staffer Caller:
Hello, Christine?
Lead:
Yes, awesome.
Phone Staffer Caller:
Thank you so much for confirming. I’m Lisa with (redacted), and we are just calling the neighbors on (redacted) Drive because we’re going to be working on a few of the properties there this week. So, we are just checking if you would also be interested in an estimate to powerwash the exterior of your house?
Lead:
What is it that you guys do?
Phone Staffer Caller:
We do soft wash and power wash the exterior of your house. This includes your driveways, patios, decks, and siding. We also do your roof.
Lead:
Well right now, I’m not sure, but can you actually text me this information so I can maybe give you a call tomorrow?
Phone Staffer Caller:
Oh, with regards to this, it’s actually our estimators who can give you all the information. We are just assigned to call, so regarding our availability—because some days are already fully booked—we have Thursday and Friday available.
Lead:
I wouldn’t know that quickly, so what I’ll do is… I have your number. Can I give you a call back?
Phone Staffer Caller:
With regards to this, our estimators can call you instead, if you’re unsure of your time.
Lead:
Okay, if you can give me a call next week.
Phone Staffer Caller:
Sure, no worries. So, next week, at what day exactly would you want…
Lead:
Monday.
Phone Staffer Caller:
Monday, alright. So, that’s gonna be the 21st of October?
Lead:
Yes.
Phone Staffer Caller:
And at what time would you want them to call? Because we have a few slots, like two days in the morning…
Lead:
Anything after 12 in the afternoon.
Phone Staffer Caller:
After 12, alright. So, we have 12 pm to 2 pm here; after 12 is the best time?
Lead:
Yeah.
Phone Staffer Caller:
Alright, thank you so much. Let me just confirm your contact number here, Christine. This is the one that we’re using right now, ending in (redacted)?
Lead:
Yes.
Phone Staffer Caller:
Okay, awesome, thank you so much. And what would be the best email address that they can send the confirmation to?
Lead:
I don’t—because I don’t really check my email.
Phone Staffer Caller:
No, I was just wondering if you’d prefer that.
Lead:
Oh, I see.
Phone Staffer Caller:
For sure, no worries, I’ll just note that down. So yeah, let me just also confirm your address, even though they are calling you. I have here (redacted) Drive, (redacted), New York (redacted)?
Lead:
Yes.
Phone Staffer Caller:
Mhm, awesome. Thank you so much, everything is noted down here, Christine. So, let me just do a quick recap before we hang up. You mentioned that you are interested in an estimate, however, you don’t have an exact time that you’re available for them to visit, so it’s better for them to call on Monday. That is going to be October 21st between 12 pm to 2 pm?
Lead:
Yes.
Phone Staffer Caller:
Awesome, thank you so much. And your best contact number ends in (