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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Andrew (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Roslyn

Intro:

At Phone Staffer, we specialize in cold calling for home service companies to generate qualified leads. In this instance, we reached out to a homeowner in Roslyn, New York, to offer a free estimate for power washing services. After confirming their previous interest, an appointment was scheduled for a follow-up call with one of our client’s representatives. The homeowner requested additional details, such as a company website, which the service provider promised to provide during the next scheduled call. This is a great example of how outbound efforts like cold calling can help home service companies get more leads and grow their customer base. Below is the redacted information from the call for privacy protection.

Ai Transcript:

**Phone Staffer Caller**:
Hello, hello.

**Lead**:
Hello.

**Phone Staffer Caller**:
Hi, here with David’s washing and we’re actually in your area until next week. We’re helping some neighbors, so we’re just checking if you’re interested to have a free estimate for your house to be power washed. Like, when was the last time your power washed your house?

**Lead**:
How many months or years now? It’s been about four years, I think. You had called earlier. Do you have a website?

**Phone Staffer Caller**:
Oh, what do you mean? No, this is my first time to call you.

**Lead**:
No, I definitely spoken to you. I’d asked for— do you have— I wanted to see if you had a website so I can see the company and all the details.

**Phone Staffer Caller**:
Yeah, uh, well in that case, sir. Okay. How then? Let me check here.

**Lead**:
Mm-hmm.

**Phone Staffer Caller**:
Yeah, uh, actually. Okay. Yeah. This is just a follow up call. Uh, I see your, um, history here. Yeah. This is just a follow-up call and, uh, you’re asking for the website for David, right?

**Lead**:
So I can— yeah, so, yes, so I could see what these guys, you know…

**Phone Staffer Caller**:
Yeah, uh, here’s the thing, sir. I, I don’t have any— I have limited access or information regarding that. So that’s why, if you would like, uh, David will be the one who’s gonna call you, and he will be the one who will provide the website. Would that be fine?

**Lead**:
Yeah, he can call me. That’d be fine.

**Phone Staffer Caller**:
Okay, so again, sir, um, like what I mentioned. Um, David is in the area helping some neighbors, so we’re checking if you’re still interested to have a free estimate for your house to be power washed. And you mentioned before that I called you, like, uh, October 11 and you were interested to power wash all the exterior part of your house, right?

**Lead**:
Yes, so he can call me, and then we can also set something up.

**Phone Staffer Caller**:
Yes, sir. But are you available for a phone call? That would be, uh, tomorrow—Friday. What time? Like, uh, upon checking here, we are available— or he is available between 10 to 12, 12 to 2, and 2 to 4. So which is more convenient for you? Are you available between 10 to 12 PM, or 12 to 2, or 2 to 4 PM?

**Lead**:
If he wants to call me at 10 o’clock, that works fine.

**Phone Staffer Caller**:
10 o’clock. Okay, I’ll take note of that. Right then. And I just want to confirm, am I speaking with Andrew (redacted), right?

**Lead**:
Yes.

**Phone Staffer Caller**:
And the best number that we can reach you is still (redacted), correct?

**Lead**:
Yep.

**Phone Staffer Caller**:
He can call you at— yep, 10 o’clock. And of course, your address is (redacted), Rosslyn, New York, (redacted)?

**Lead**:
Yes.

**Phone Staffer Caller**:
And your email is (redacted), correct?

**Lead**