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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Karl (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Huntersville

Intro:

At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In this conversation, we reached out to a homeowner in Huntersville who expressed interest in getting an exterior power washing service. The homeowner requested an estimate for the exterior of their house and made an appointment for an evaluation. This call is a great example of how cold calling for leads can result in valuable opportunities for home service companies looking to grow their customer base. Below is the redacted information from the call to maintain privacy.

Ai Transcript:

**Phone Staffer Caller:**
Hello, Carl, Good morning. I was speaking about. So, I’m going to need our question. We’re actually in hollow and try it with me. What’s one of these properties in the neighborhood? Do you want to know be getting a free estimate from us for having the–

**Lead:**
You’re breaking up a lot. Can you say that again?

**Phone Staffer Caller:**
I’m sorry, I’m so sorry. What I’m saying is we’re actually in the area this week, specifically at how low Ben Trive, working on some of the properties in the neighborhood, and while we are in the area, I just want to know if you would be interested in–

**Lead:**
Who are you? Who are you?

**Phone Staffer Caller:**
Again, my name is Rose and I’m calling from (redacted) Power Washing.

**Lead:**
Oh, power washing?

**Phone Staffer Caller:**
Yes, power washing houses.

**Lead:**
Oh, power washing houses?

**Phone Staffer Caller:**
Yes, I just want to know if you would be interested in getting a free estimate.

**Lead:**
Um, okay. What else do you do? Just the power washing part of it?

**Phone Staffer Caller:**
We do actually power wash exterior sides of your house, driveways, gutters, patios. Those are some of the areas that we clean.

**Lead:**
Yeah, I’ll get an estimate.

**Phone Staffer Caller:**
Okay. Sounds wonderful. May I know when would you be available? Do you guys work on the weekends, or what’s your availability usually?

**Lead:**
Let me double check. I just want to know, what areas would you like to get cleaned?

**Phone Staffer Caller:**
Well, I don’t know if I’d like to get anything cleaned. It’d have to be the exterior of the house, and I’m curious on how much that would be.

**Phone Staffer Caller:**
Well, let me double check the schedule. It looks like we are actually fully booked on the weekends. How about Friday? How does that sound for you? We can actually come by 5 to 7 p.m. if you’re available at that time.

**Lead:**
So, is it next week Friday? 5 to 7 p.m.?

**Phone Staffer Caller:**
Yes, on the 25th of this October, on the next Friday.

**Lead:**
Yeah, it should be around–

**Phone Staffer Caller:**
Okay, let me get this booked for you, so it would be on October 25th, which is Friday, around 5 to 7 p.m., right?

**Lead:**
Yeah, just for an estimate. I just want to understand what your process is and what your costing is.

**Phone Staffer Caller:**
No problem. Actually, there will be no obligation, and you don’t need to sign up for anything. So, we’ll just come out, stop by your house to offer you a walkthrough and an estimate on how much it would cost to get those areas cleaned up. So before the scheduled appointment on the 25th of October, I just want to make sure that I have a few details correct here. Your last name shows as (redacted), right?

**Lead:**
Correct.

**Phone Staffer Caller:**
And best call back number is (redacted).

**Lead:**
Correct.

**Phone Staffer Caller:**
And full address (redacted).

**Lead:**
Correct.

**Phone Staffer Caller:**
And on which email address should we send a confirmation to?

**Lead:**
You can send it