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Cold Calling

Why us?

Type: Mortgages
Lead Grade:
Name: Welda (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Wylie

Intro:

At Phone Staffer, we specialize in helping home service companies generate more leads through cold calling and outbound efforts. In this redacted transcript, we reached out to a homeowner in Wylie, Texas to discuss opportunities for home services, such as mortgage rate reviews or refinancing options. Though a specific home service wasn’t highlighted in this call, it serves as a valuable example of how direct outreach can open the door to further discussions, including in industries focusing on home service lead generation. If your home service company is seeking better results from outbound cold calling for leads, this approach can significantly improve your chances of getting more clients.

Below is the redacted information from the call:

Ai Transcript:

Phone Staffer:
Hello, um hello, yeah, I’m looking for Mr. (redacted).

Lead:
This is the photographer for behalf.

Phone Staffer:
Okay, I’m sorry. Yeah, I’m Mr. (redacted). My name is Chris from (redacted) Mortgage.
I’m simply calling because our record shows you have FHA loan with a massive 6.75 interest for your mortgage.
I’m sorry I can’t hear you.

Lead:
All right, give me just a second.

Phone Staffer:
Yeah, can you hear me better now? Is this good?

Lead:
Yeah, yeah.

Phone Staffer:
Okay, yeah, I’m simply calling Miss (redacted) from (redacted) Mortgage because our record shows you have an FHA loan with a massive 6.75 interest for your mortgage. Is this correct?

Lead:
Yes.

Phone Staffer:
Yeah, that’s the only reason why we’re calling you today because we’re the ones responsible for actually calling all the homeowners here in (redacted) Lane in Wylie, Texas.
Now, our loan managers saw that you’re still using the old interest rate, 6.75.
That’s why it’s still very high compared to the latest rate that’s already out in the market.
Now, Miss (redacted), I don’t want to take too much of your time.
I will give all these details to our loan managers, so they can call you back at a later time.
They can discuss with you over the phone what the latest rates look like and tremendously lower your interest so you can save some money off of your mortgage payments.
Do you have an available time, let’s say later this afternoon, probably around 6 p.m.?

Lead:
Yeah, yeah, I do.

Phone Staffer:
To take it, okay.
I will put this in his calendar.
One of our loan managers will be calling you at 6 p.m. tonight.
And is this the best number they can call you back on?

Lead:
Yes, this is it.

Phone Staffer:
Okay, got it.
And you’re still at (redacted) Lane in Wylie, Texas, (redacted), correct?

Lead:
That’s correct.

Phone Staffer:
I got it.
And how much was your total loan amount for the house, Ms. (redacted), when you started, just for reference?

Lead:
I’ll discuss that later on.

Phone Staffer:
Okay, no problem. It’s all good, ma’am. I respect that.
Well, I’ve got all these details with me, Ms. (redacted), and thank you for taking your time.
All right, we’ll talk to you later. God bless you.

Lead:
Thank you.

Phone Staffer:
Bye-bye.