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Cold Calling

Why us?

Type: Power Washing
Lead Grade: A
Name: Brandi (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hendersonvlle

Intro:

At Phone Staffer, we help home service companies generate leads through cold calling for outbound sales. In this conversation, we connected with a homeowner in Serenity Court to offer a free estimate for power washing services. Although the homeowner had concerns about power washing painted brick, she expressed interest in having her driveway and sidewalks evaluated. We were able to schedule an appointment with one of our client’s estimators for a convenient time. Cold calling for leads is a proven strategy that continues to help home service companies like this one secure more clients and grow their business. Below is the redacted information from the call to maintain confidentiality.

Ai Transcript:

**Phone Staffer Caller**:
Oh, sorry. Go ahead.

**Lead**:
Hello. Yes, I just had a missed call from this number.

**Phone Staffer Caller**:
Oh all right ma’am. Thank you for, mmhmm thank you for returning the phone call. This is Pat ma’am and I’m with (redacted). The reason we were reaching out is that we will be working in your area next week at (redacted), working on some neighbors’ properties and we just wanted to check if you would like a free estimate to power wash the exterior of your house?

**Lead**:
Um, maybe a free estimate. I don’t know that it needs it yet, it’s only two years old. And, it also is painted brick so that kind of scares me on power washing it too often.

**Phone Staffer Caller**:
Oh, all right. I mean, I would be open to an estimate and talking to somebody about how often you should power wash painted brick.

**Lead**:
Yeah, sure. The problem is that since we will be in the area for the whole week next week ma’am, that’s why I would try to call the neighbors around at (redacted) and ask if they were interested in a free estimate. The recording is that we do power wash exterior of the house, driveway, patio, roofs, sides of the house. If you were interested in a free estimate, it’s completely free, no obligation, no pressure.

**Lead**:
I think, hmm, maybe the driveway and sidewalks are fine, but not the roof.

**Phone Staffer Caller**:
Yeah, sure, no worries about that, we completely understand. Ma’am, are you at (redacted) Serenity Court?

**Lead**:
I am, yes ma’am.

**Phone Staffer Caller**:
Alright, perfect. Ma’am, upon checking here, the record on file shows the name under Brandy, are you Brandy (redacted)?

**Lead**:
I am, yes.

**Phone Staffer Caller**:
Alright, is this the best phone number, ending as (redacted)?

**Lead**:
Yes.

**Phone Staffer Caller**:
Alright, perfect. Ma’am, as I mentioned, we will be in your area for the whole week next week, Monday to Friday. What’s the best date and time that one of our estimators can drop by your house?

**Lead**:
Well, I’m looking at my calendar now, and I work from home on Wednesday. I do have a meeting at one, so two…so two-thirty… how long will it take?

**Phone Staffer Caller**:
Oh, alright. Ma’am, if you want, I can book you for three to five PM, is that possible on Wednesday?

**Lead**:
No, I have to leave the house at two-thirty. If you need a window, the morning is better.

**Phone Staffer Caller**:
Oh, oh perfect. We have here at 9 AM to 11 AM, is that possible?

**Lead**:
Yeah, I’ll have to take a break from work and…how long does it take to talk to them?

**Phone Staffer Caller**:
Oh, alright. Brandy, the estimate will be about 10 to 15 minutes, they’re just going to check the area.

**Lead**:
Yeah, 9 to 11 will work.

**Phone Staffer Caller**:
Alright, alright perfect. I’m worried about that. Brandy, this will be a quick recap: one of our estimators will drop by your house next sequence date, that will be October 24—I mean 23, between 9 AM to