Type: Power Washing
Lead Grade: B
Name: Kurt (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mc Lean
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through outbound cold calling. In this transcript, we reached out to a homeowner in McLean, Virginia, to offer power washing services for the exterior of their home. Although the homeowner had a fluctuating schedule and requested a weekend appointment—which we couldn’t accommodate—he opted for a virtual estimate instead. We successfully scheduled the virtual appointment and confirmed the necessary details. This type of interaction demonstrates how cold calling for leads can help home service companies get more business, even in cases where an in-person consultation isn’t possible. Below is the redacted information from this call to ensure privacy.
Ai Transcript:
**Phone Staffer Caller:** Hi, is this Kurt?
**Lead:** It is.
**Phone Staffer Caller:** Hi Kurt, thank you so much for confirming. I am with (redacted), and we are just calling the neighbors in Sorrel Street since we’re gonna be working on a few of the properties there this week. I’m just calling in to see if you would also be interested in a price estimate for a power wash of the exterior of your house.
**Lead:** When are you coming out this way?
**Phone Staffer Caller:** Let me double-check our availability here, let’s see. So earlier we actually had a Saturday slot, but it’s now fully booked, so the next availability is on Monday. May I know what’s the most convenient day?
**Lead:** Oh, I don’t know, it has to be a weekend.
**Phone Staffer Caller:** So that’s okay. Can I sign you up online? Can you give me your URL or is this a good number to call you back? I don’t have a calendar in front of me at the moment. I am just curious to see what it would look like as far as cost and whatnot. Is this a good number to call you back to schedule?
**Lead:** Well, here’s what I can do for you. As you mentioned that you’re not available during weekdays—
**Phone Staffer Caller:** Potentially not. My calendar fluctuates quite a bit, so I just—unfortunately don’t have a good calendar in front of me.
**Lead:** Well, here’s what I can do for you. Instead of our estimator visiting you personally, I can schedule you for a virtual appointment instead. Would that be possible for you?
**Lead:** Yeah, does that just work with like a Zoom call or something on my phone, and I can just show you what it is? How does that work?
**Phone Staffer Caller:** Okay. Yeah, I’d be interested.
**Lead:** Sure.
**Phone Staffer Caller:** All right, and what day would you be available? They actually have the schedule Monday through Friday next week.
**Lead:** Let’s see… I think probably Friday of next week would be fine, I think.
**Phone Staffer Caller:** Friday, sure. So Friday is the 25th of October. What time would you be available exactly, in the morning or in the afternoon?
**Lead:** Maybe like 10 o’clock.
**Phone Staffer Caller:** 10 o’clock, alright. Let me check. So yeah, let me take note of that for 10 o’clock in the morning on October 25. And what would be the best contact number that they can call you back? Is this the one we’re using right now?
**Lead:** Yeah, this would be fine.
**Phone Staffer Caller:** Yeah?
**Lead:** Mm-hmm.
**Phone Staffer Caller:** Awesome. And what would be the best email address that they can send a confirmation to?
**Lead:** It would be Smart…(redacted) at gmail.com.
**Phone Staffer Caller:** Let me double check that one—it’s Smart A-L-I, I’m sorry, Smart A-L-I-C-K C-K-S-O-N Son At gmail.com?
**Lead:** All right.
**Phone Staffer Caller:** Awesome. Thank you so much. All right. And let me also just confirm your address. Even though this will be a virtual appointment. So it’s (redacted) Sorel Street and McLean, Virginia (redacted).
**Lead:** Awesome. Thank you so much.
**Phone Staffer Caller:** All right, so let me just give you a quick recap so everything is correct here on my end. The best contact number that they can call you is the one we’re using right now, that’s ending in (redacted), and your email address is Smart (redacted)… I