Type: Power Washing
Lead Grade: A
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we focus on helping home service companies increase their business through effective cold calling strategies. In this particular call, we reached out to a homeowner in Charlotte to offer a free estimate for power washing services. Although the homeowner initially hesitated, they ultimately agreed to schedule an appointment for the following Monday to assess their property’s exterior. This example highlights how cold calling for leads can still yield positive results even if prospects are unsure initially.
If your home service company is looking for ways to improve lead generation or needs help with outbound efforts to get more leads, our cold calling services could be just the solution you need. Below is the redacted call information to protect the individual’s privacy.
Ai Transcript:
Phone Staffer: There. This is Lisa. Am I speaking to Michael?
Lead: Yes. This is Mike.
Phone Staffer: Hi there, Mike. Thank you so much for confirming. I’m with (redacted) and we are just calling the neighbors in (redacted) Street since we’re going to be working on a few of the properties there this week and I’m just calling in to see if you would also be interested in a free estimate to power wash the exterior of your house.
Lead: Um… No… No thank you. Who are you performing the work for, just… neighboring properties?
Phone Staffer: Yes, in North Carolina.
Lead: Well, if I may ask, when was the last time… I’m sorry, go ahead please.
Phone Staffer: Oh, no. If it’s beyond… If it’s on behalf of the builder my property may already be captured in that, or it should be, but, uh… I don’t know. It’s been… The property’s never been power washed before. Just a couple years old.
Phone Staffer: I see. So you mean you have a… A different house you wanted to power wash? Did I get it correctly?
Lead: No. No, I was saying it’s part of, like, a townhouse community over here. And I didn’t know if the builder was doing it as a courtesy for creating so much, you know, dust and whatnot during their construction activities. I didn’t know if they were the ones organizing this or if it was private homeowners that were doing it.
Phone Staffer: Ohhh. I see. So it’s like a townhouse, and you are unsure if it’s covered by… by the community, or by yourself?
Lead: Right, yeah. I feel like the builder should be the ones paying for the power washing service because they’re creating all this mess around here. But no, I guess to answer your question short I’m not interested at this time.
Phone Staffer: I see for sure. Sure. For sure. No worries about that. But yeah, in the event that you might be interested or you might just wanna know about (redacted), I can have one of our estimators stop by, give you an estimate, and if it’s just a free estimate, you know, just a chance to see what we can do for you, and…
Lead: That’s fine, I’ll be out of town this week. I’m actually getting ready to leave right now. So depending on when you come–I’ll be back Thursday, if somebody’s in the neighborhood then. But otherwise, you can send it to my email address if you want, if that’s easy to do.
Phone Staffer: Let’s see…’Cause while I’m checking out our calendar here we will be in the area starting Monday, 28th, up until Friday, so that’s gonna be the next week.
Lead: Oh, okay.
Phone Staffer: Yeah, the next week would be fine, if somebody wants to stop by, that’s fine.
Phone Staffer: Alright, sure! Do you want me to schedule you an estimate to stop by, if you are at home? So I can schedule it here. What day would you want them to come by? Cause we are there starting Monday, 28th of October.
Lead: Monday would be fine.
Phone Staffer: Monday, okay so that’s gonna be October 28th…
Lead: Yep!
Phone Staffer: And let me double check our time here. So we have in the morning and in the afternoon. At what time would you prefer for them to drop by?
Lead: The afternoon Monday would be good.
Phone Staffer: In the afternoon, alright. Okay. So we have starting 1 to 3 p.m. We also have 3 to 5 p.m.
Lead: 3