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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Donna (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati

Intro:

At Phone Staffer, we focus on helping home service companies generate qualified leads through effective cold calling strategies. In this transcript, we reached out to a homeowner in Euclid Avenue, Cincinnati, to offer a free estimate for power washing services. Even though the homeowner mentioned ongoing street work made it a less-than-ideal time for cleaning, they still scheduled an estimate, recognizing their exterior needed attention eventually.

This example illustrates how cold calling for leads can uncover future opportunities and keep home service companies top of mind for potential clients. If you’re looking to improve your home service lead generation or wondering how to cold call for leads for your home service company, this strategy can be a game changer. Below is the redacted lead information for privacy.

Ai Transcript:

Phone Staffer Caller: This is Lisa. Am I speaking to Donna?

Lead: Yes.

Phone Staffer Caller: Hi there, Donna. Thank you so much for confirming. I’m with (redacted) and we are just calling the neighbors in Euclid Avenue since we’re gonna be out there working on a few of the properties this week. I’m just calling in to see if you would also be interested for a free estimate to power wash the exterior of your house?

Lead: No, no thank you, we’re not selling right now. So thanks.

Phone Staffer Caller: We’re actually not purchasing any properties. We are out there working on cleaning the exterior. So I’m just calling in to see if you would be interested for a free estimate to clean the exterior of your house?

Lead: What do you use? Do you do like a power washer?

Phone Staffer Caller: Yes, we do a power washer and then we do soft wash and power wash exteriors of your house.

Lead: Aya, yeah! Go ahead please. Are you doing somebody else in the neighborhood? Is that what you said?

Phone Staffer Caller: Yes, and our estimates will be there by Wednesday up until Friday only. That’s why we’re calling in to see if you would also want one of them to drop by and give you an estimate. It’s just actually an estimate. They’re still not going to do the work yet. You know, they’ll just give you information and, then once you give it a go, that’s the time that they’ll do the job.

Lead: Sure, why not. Have them come by and look at it. We’re not ready to do that, but I think it probably needs it.

Phone Staffer Caller: Yeah, for sure. I do understand. Well, if I may ask, what would be your most convenient day? Are you available by Wednesday, Thursday, or Friday?

Lead: Yeah, we’re here most of the time. We’re retired so…

Phone Staffer Caller: I see. All right, so I’ll just schedule you on Wednesday. Would that be fine?

Lead: OK.

Phone Staffer Caller: And are you available in the morning or what would be the most convenient time for you?

Lead: Um, maybe late morning?

Phone Staffer Caller: Um, sure, sure. So, that’s going to be October 23 on Wednesday. And we have late morning, we have 9 a.m. to 11 a.m. and then 11 a.m. to 1 p.m.

Lead: OK, how about 11 a.m.?

Phone Staffer Caller: 11 a.m. All right, let me take note of that one. Let’s see. What’s your company’s name?

Lead: Uh, Dan’s. D-A-N. Dan’s Powerwashing.

Phone Staffer Caller: Dan? D-A-N?

Lead: Yes.

Phone Staffer Caller: OK. All right. And can I confirm your best contact number that they can call? Is this the one ending in (redacted)?

Lead: Yeah, that’s fine.

Phone Staffer Caller: Awesome. And I’ll just have to confirm your address just to make sure they’re going to drop by on the correct house. So, it’s (redacted) Euclid Avenue.

Lead: Correct.

Phone Staffer Caller: In Cincinnati, Ohio (redacted)?

Lead: Yeah.

Phone Staffer Caller: Awesome. Thank you. There’s no point in scheduling a cleaning, because our streets all torn up out in front. We’re getting sidewalks. And it’s a dirt mess, right? That just blows through the air, and so we’re not going to clean our house now.

Phone Staffer Caller: Yeah.

Lead: It’ll be quite a while before they’re finished, just so you know.

Phone Staffer Caller: I’ll take note of that one for them, and I’ll give them a heads-up as well. Awesome. And one more thing, please. What would