Type: Power Washing
Lead Grade: B
Name: Elizabeth (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Old Greenwich
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through outbound cold calling techniques. In this transcript, we contacted a homeowner in Old Greenwich, Connecticut, to offer a free estimate for power washing services. Although the homeowner had recently completed a power washing service, they expressed interest in having their gutter cleaned and agreed to have an estimator stop by for further evaluation. This interaction highlights the effectiveness of cold calling in identifying potential leads and securing appointments. If you’re looking to improve your home service lead generation or need help with outbound efforts to get more leads, cold calling is a proven strategy. Below is the redacted information from the call for privacy protection.
Ai Transcript:
**Phone Staffer Caller:**
Hello, is it Elizabeth?
**Lead:**
Yes.
**Phone Staffer Caller:**
Hi, Elizabeth. Christine here with (redacted), and we’re actually in your area helping some neighbors. We’re checking if you’re also interested in having your house power washed. Like, when was the last time you power washed your house? Months or years now?
**Lead:**
Oh, we just did it in June.
**Phone Staffer Caller:**
Okay, but just in case there’s a hard-to-reach area, we can help you with that. Because here we also offer power washing of the roof, the garden area. Since one of our submittees is already in your area, if you would like, he can drop by. This call is just to check if you’re available at home so he can give an estimate. If you have any questions regarding the price or the services we can offer, of course, he will be more than happy to inform you. No worries—there is no obligation and no commitment since he’s in the area.
**Lead:**
Okay.
**Phone Staffer Caller:**
So are you available, like, maybe… Hold on. Let me check. Are you available tomorrow?
**Lead:**
Yeah. We’re home.
**Phone Staffer Caller:**
Okay, 12 to 2 p.m. or 2 to 4 p.m.?
**Lead:**
12 will be better.
**Phone Staffer Caller:**
12. Oh, okay. I’ll take note of that. And, of course, which part or which area of your house would you like to be power washed? Is it the roof or the gutter or the chimney or…?
**Lead:**
We actually just did it in June, so we just… The entire house was power washed in June, so I’m not sure which part. I’d probably have to wait until my husband comes home, and then I… He knows better than me. So if you’re already in the area and you want to swing by and take a look, I don’t think we need it, but it’s always good to, you know, get an estimate, do a price check.
**Phone Staffer Caller:**
And we’re actually more looking for the landscaping, so…
**Lead:**
Yeah, if you have anybody that you wanted to refer, that would be great.
**Phone Staffer Caller:**
Okay. Well, in that case, ma’am, one of our estimators will be the one who’s going to drop by and give you an estimate for the power washing. But for the landscaping, I don’t have any information for that, so I’ll let him talk to you or to your client so he can discuss it more further. But in that case, ma’am, do you think which part is the most needed area that you would like to be power washed? Like, for example, the gutter part or the roof the most?
**Lead:**
I will probably say gutter, because, I mean, you can’t always clean the gutter.
**Phone Staffer Caller:**
Exactly. And of course, ma’am, I just want to confirm, your name is Elizabeth (redacted), right?
**Lead:**
Yes.
**Phone Staffer Caller:**
And you’re living at (redacted), Old Greenidge, Connecticut?
**Lead:**
Yep.
**Phone Staffer Caller:**
06870, correct?
**Lead:**
Yep.
**Phone Staffer Caller:**
And this is the best number that we can reach you at—(redacted), correct?
**Lead:**
Yeah.
**Phone Staffer Caller:**
OK, thank you. And what is the best email that we can send you more information?
**Lead:**
You can send it to (redacted).