Type: Power Washing
Lead Grade: C
Name: Xiao (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Roslyn Hts
Intro:
At Phone Staffer, we focus on helping home service companies generate more leads through strategic cold calling. In this transcript, we reached out to a homeowner in Roslyn Heights, New York, to offer a free estimate for power washing their stucco exterior. The homeowner was interested in receiving the estimate over the phone and agreed to a call with the project manager to discuss the details. This interaction highlights how outbound lead generation can effectively bring in new business for home service companies. Below is the redacted lead information to ensure privacy.
Ai Transcript:
“`
Phone Staffer Caller: Hello… Ah… which phone are you calling? I didn’t receive it, I’m sorry.
Lead: I’m sorry?
Phone Staffer Caller: Ah… you called me.
Lead: Yes.
Phone Staffer Caller: Ah, sir, thank you for calling back. Thank you for calling back. My name is Mark. My name is Mark. I am with (redacted), and we are at (redacted) Street, (redacted), Pacific. We have been working for a few years, and we also offer a free estimate to power wash the exterior side of the house. We wanted to see if you’d be interested in a free estimate?
Lead: Power wash the outside of the house, right?
Phone Staffer Caller: Yes sir, that’s right.
Lead: How much do you think?
Phone Staffer Caller: Yes, so, our project manager, David, he will be the one to discuss this with you. And if you’d like, I could schedule an appointment with him for next week.
Lead: Just give me the price. It’s a one-family house, 25 by 50 — 125 per square feet. Give me the price. You don’t need to come to my house.
Phone Staffer Caller: I’ll have the project manager—
Lead: No need to. You can look online. Give me the price. No need to go there.
Phone Staffer Caller: What we’re going to do is I’ll let David, our project manager, call you and he will give you the estimate.
Lead: Ok.
Phone Staffer Caller: Sir, before you go, I would like to make sure we are in the right area. The area is (redacted) Maple Street, (redacted) Heights, New York State, 11577. Is that correct?
Lead: Alright.
Phone Staffer Caller: Just want to make sure that David can call you back at the number. So this is (redacted). Your next contact?
Lead: Yes.
Phone Staffer Caller: Alright. And I also just want to confirm, your name is Xiao Zhang?
Lead: Yes.
Phone Staffer Caller: Ok. So, before we end our conversation, we’re going to send an email today to show you what we can do and more about us. May I know what’s your active email?
Lead: No. We don’t need an email.
Phone Staffer Caller: Yes, sir. They would like me to do that, so I will have David call you by Friday. That’s November 1, at 10 a.m. Is that ok?
Lead: That’s OK.
Phone Staffer Caller: Alright. So, where exactly do you want us to do the power washing? You said the exterior side of the house. Do you have a driveway or anything like that?
Lead: No, no. No driveway.
Phone Staffer Caller: OK. Only the house. And this house—this house is stucco? You think stucco should be washed or not washed? There’s no brick—it’s stucco.
Phone Staffer Caller: We can do that also, sir. No worries. We can help with soft wash instead of power washing, so that it would not damage the stucco house.
Lead: OK.
Phone Staffer Caller: Alright. So, Xiao Zhang, just a quick recap; I’ll have David, our project manager, call you and give you the estimate over the phone. And it’s 10 a.m., by 12 p.m. he will call you on Friday. Your best contact is (redacted). Oh, you haven’t given your email address, so for today we will only give you a call. OK?
Lead: OK. Sure.
Phone Staffer Caller: Alright. Thank you so much, Xiao Zhang. Have a wonderful day, I appreciate it.
Lead: Yeah, same to you. Thank you. Bye.
Phone