Type: Power Washing
Lead Grade: C
Name: Arseniy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Stamford
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through targeted cold calling efforts. In this call, we reached out to a homeowner in Stamford, Connecticut, to offer a free estimate for power washing services. While the homeowner initially expressed no immediate interest, we were able to gather contact information and schedule a follow-up call during a convenient time for them. This exchange demonstrates the effectiveness of cold calling for lead generation in the home services industry. If you’re looking to improve outbound lead generation for your home service company, this is one example of how an inquiry can convert into a potential sales opportunity. Below is the redacted transcript to safeguard personal information.
Ai Transcript:
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Phone Staffer Caller: So how can I help you?
Lead: Hi, this is Arceni.
Phone Staffer Caller: This is Lisa with (redacted).
Lead: With who?
Phone Staffer Caller: Oh I’m sorry, I’m with (redacted). We are just calling the neighbors in (redacted) since we will be working in your area this week, and I just would like to know if you’re also interested to get a free estimate since we conduct free estimates in our area.
Lead: Well, what exactly?
Phone Staffer Caller: Oh, we do soft wash and power wash exteriors of the house, and we will be working on a few of the properties there.
Lead: Oh no, I’m not interested at that moment. Thank you.
Phone Staffer Caller: Oh I see, no worries Arceni. But if in case you need someone to power wash your roof, traveze, or patios, can our estimator send you an email or give you a call instead to provide the free estimate? It’s actually just a free estimate, so no obligation at all.
Lead: Oh, oh. No, no, it’s okay, I’m not interested at the moment. Thank you.
Phone Staffer Caller: I see, I do understand that, but if I may ask, how long or when was the last time you had the exteriors of your house washed? Is it how many months, or how many years?
Lead: Two years ago maybe.
Phone Staffer Caller: Oh, I see, two years ago. Well, here is what I can do, Arceni. Since our estimators are already out in the area and you mentioned that you might not be available, you might not want them to go to your area, but I can have them give you a call, just to give you the estimate, just so you have the information on hand for whenever you might decide it’s time.
Lead: Okay, all right.
Phone Staffer Caller: Well, if I may ask, would this be the best contact number that they can give you a call, the one we’re using right now and in (redacted)?
Lead: Yes.
Phone Staffer Caller: Okay, awesome. And what would be your best email address that they can send the confirmation to?
Lead: It’s my name, Arseny.
Phone Staffer Caller: Okay. You don’t ask people who they’re going to vote for, you don’t do that. They’re not there. That’s not nice, Arseny…
Lead: (redacted), it’s on my laptop. Gmail.com.
Phone Staffer Caller: Awesome. Let me repeat that one. Your email is Arseny—that’s A as in Alpha, R as in Romeo, S as in Sierra, E as in Echo, N as in November, I as in India, Y as in Yankee—11218 at Gmail.com?
Lead: Yep.
Phone Staffer Caller: Awesome. And let me see here, I do have your number and email. And just to confirm, your address, even if they’re just going to give you a call, it’s (redacted) in (redacted), Connecticut, your zip code is (redacted)?
Lead: Yep.
Phone Staffer Caller: Awesome. And can they give you a call tomorrow? That’s going to be Tuesday. Are you available in the morning or in the afternoon?
Lead: In the afternoon, please.
Phone Staffer Caller: So in the afternoon we have like 12 to 2 p.m., and then 2 to 4 p.m. Which one works best for you?
Lead: 12 to 2 is fine.
Phone Staffer Caller: I’m sorry?
Lead: 2 to 4, right?
Phone Staffer Caller: 12 to 4 is fine?
Lead: Oh, 12 to 2.
Phone Staffer Caller: All right, that is noted.