Type: Power Washing
Lead Grade: A
Name: Barbara (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling and outbound strategies. In this call, we reached out to a homeowner in Charlotte, North Carolina, to schedule a free estimate on power washing their home’s exterior and deck. The visit was scheduled for November 21st between 1 to 3 p.m. The homeowner was interested in learning more about the cost, and this interaction is a clear example of how using cold calling techniques can help home service companies generate more business opportunities.
If you’re looking to improve your home service lead generation or need help with cold calling for leads, this tried-and-true outbound approach is a powerful solution. Below is the redacted call information for privacy protection.
Ai Transcript:
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Phone Staffer Caller: Available date do we have here? And I’m going to check your availability as well. So, what is the best date and time when we can come over to your house to do the quick walkthrough and provide you an estimate? Is there any chance will you be available this Thursday?
Lead: Thursday? Um, afternoon?
Phone Staffer Caller: Oh, yep, afternoon. We can actually do, um, we have three time slots in the afternoon, 1 to 3 p.m., 3 to 5 p.m., and then 5 to 7 p.m. So, which time works the best for you, Melissa?
Lead: What are they again? 3 to 5 is the earliest?
Phone Staffer Caller: Um, the earliest is 1 to 3 p.m.
Lead: And then 1 to 3 times?
Phone Staffer Caller: 1 to 3 p.m.
Lead: Okay, 1 to 3 p.m., I got it.
Phone Staffer Caller: So, that would be on Thursday, which is on the 21st of November. So, for us to have the details forwarded to our estimator, to make sure that they are correct details. Let me verify a couple of info, your last name is (redacted), right? Was it pronounced Mae-lee or Mae-lee?
Lead: It’s Mae-lee.
Phone Staffer Caller: Mae-lee. Okay, thanks for correcting me. And the phone number that’s ending 1377, that would be the best callback number, correct?
Lead: Yes.
Phone Staffer Caller: Okay. And what is the best email address where we can send you the confirmation to about the scheduling and about the quotation? In Writing. Do you have an email?
Lead: Yes.
Phone Staffer Caller: Okay, and what is the email address?
Lead: What’s the name of this company?
Phone Staffer Caller: This is (redacted). You can actually look it up on Google. It’s (redcated). And we’re located at Charlotte, North Carolina.
Lead: Okay.
Phone Staffer Caller: And your full address that’s (redacted), Charlotte, North Carolina (redacted).
Lead: Right.
Phone Staffer Caller: Okay, got it. And what is the best email address where we can send you the confirmation?
Lead: Barbara? It’s bmaili6715. pmail.com.
Phone Staffer Caller: Okay, I got it. So it’s “b” as in boy then your last name 6715 at pmail.com, right?
Lead: Correct.
Phone Staffer Caller: Okay. I got it. And by the way, Barbara, just to verify or again, just a quick recap, those areas that you would like to get an estimate for is your house exterior and the deck in the back. And the schedule of appointment, that would be on the 21st of November between 1 to 3 p.m.
Lead: Yes, that’s just an estimate.
Phone Staffer Caller: Yes, remember that this is just an estimate, so completely no obligation at all. Our estimator will just drop by at your house, see what you have, and we’ll offer you an estimate on how much it would cost to get those areas cleaned up. If you have any questions or if you need something else, you can actually let our estimator know, okay?
Lead: Okay.
Phone Staffer Caller: All right. And thank you so much for answering this call, Barbara. I really do appreciate it. Please enjoy your day.
Lead: Thank you!
Phone Staffer Caller: Thank you, Thursday.
Lead: Bye.
Phone Staffer Caller: Bye.
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