Type: Power Washing
Lead Grade: B
Name: Chander (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Rochelle
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In this example, we reached out to a homeowner in the El Roque, New York area to schedule an estimate for exterior power washing services. The homeowner showed interest in having the full exterior of their townhouse cleaned and scheduled an appointment for an estimate. This is a great illustration of how cold calling for leads can successfully connect home service companies with potential clients.
Below, you can find the redacted details of the call to protect the homeowner’s privacy.
Ai Transcript:
**Phone Staffer Caller**: Hello, Manalni.
**Lead**: Oh, hi.
**Phone Staffer Caller**: The Lisa here with our (redacted) powerwashing. How are you doing today?
**Lead**: Okay.
**Phone Staffer Caller**: Awesome, that’s good to know! Manalni, I’m just calling to inform you that we will be working on Lincoln Avenue starting tomorrow. We will be in your area. While we’re in the neighborhood, I would just like to know if you would be interested in having us stop by to provide an estimate for powerwashing the exterior of your house.
**Lead**: Yeah.
**Phone Staffer Caller**: What time works for you? Let me go ahead and check our calendar here. Let me check if we still have a slot tomorrow. Let’s see. We only have availability on Wednesday and Thursday. Would you be available anytime on Wednesday or Thursday?
**Lead**: Yeah, okay.
**Phone Staffer Caller**: So, on Wednesday, that’s going to be November 20th. We have availability in the morning and in the afternoon. May I know what would be the best time that our estimator can visit your property?
**Lead**: In the morning.
**Phone Staffer Caller**: In the morning, we have 8:00 AM to 10:00 AM and 10:00 AM to 12:00 PM. Those are the two available spots.
**Lead**: You just give me the estimate?
**Phone Staffer Caller**: I’m sorry?
**Lead**: You just have to give me the estimate to powerwash?
**Phone Staffer Caller**: Yes, it’s just an estimate.
**Lead**: Yeah, but these townhouses—it’s one joint house. These houses are joined.
**Phone Staffer Caller**: Well, when you want your house to have an estimate, what type of house is it? You mentioned it’s a townhouse, but it’s joined with other houses, not a separate house?
**Lead**: Yeah.
**Phone Staffer Caller**: Are you also the one in charge of the cleaning?
**Lead**: Yes.
**Phone Staffer Caller**: Okay, great. So, you would like an estimate for the full exterior of your house?
**Lead**: Yes.
**Phone Staffer Caller**: Alright, let me take note of that. You mentioned you are available this coming Wednesday, November 20th, in the morning?
**Lead**: Thursday.
**Phone Staffer Caller**: Thursday, okay. We will change that to Thursday, the 21st of November. On Thursday, we have availability in the morning and in the afternoon. What time would be best for the visit?
**Lead**: Afternoon.
**Phone Staffer Caller**: In the afternoon, we have 12:00 PM to 2:00 PM.
**Lead**: 12:00 to 2:00 is good.
**Phone Staffer Caller**: Okay, let me note that down.
And Manalni, I just want to confirm your contact number. Is it the same number we’re calling right now, ending in (redacted)?
**Lead**: It’s my wife’s number. She’s not here.
**Phone Staffer Caller**: Oh, okay. I apologize. Can you please spell out your first name, just to make sure?
**Lead**: It’s Chandler.
**Phone Staffer Caller**: Okay, let me confirm. Is that C as in Charlie, H as in Hotel, A as in Alpha, N as in November, D as in Delta, L as in Lima, E as in Echo, and R as in Romeo—Chandler?