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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Theron (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: White Plains

Intro:

At Phone Staffer, we focus on helping home service companies grow their businesses through effective cold calling strategies. In this example, we reached out to a homeowner in White Plains, New York, offering a free estimate for exterior power washing services. The homeowner agreed to schedule the service for a Thursday morning time slot. This call highlights how outbound lead generation can successfully secure appointments for home service companies and assist in generating more leads.

Below is the redacted call information to protect user privacy:

Ai Transcript:

“`
Phone Staffer Caller: Hello. How are you?

Lead: Oh, hi there Tyrone.

Phone Staffer Caller: This is May, I’m calling from (redacted), how are you doing today?

Lead: Oh, I’m calling from (redacted). Okay.

Phone Staffer Caller: We’re actually working an old (redacted) Road, starting tomorrow, and so I’m just trying to check, Tyrone, if you would also be interested in having us stop by to provide an estimate for power washing the exterior of the house?

Lead: Right, we actually conduct free estimates in the neighbors.

Phone Staffer Caller: Sure, fine. I’m sorry, would you be interested to have us come back?

Lead: Yeah, Fine.

Phone Staffer Caller: Ok, so let me go ahead and check our calendar here. Just give me one sec. We’re actually fully booked by Wednesday…and Friday. So only Thursday. Will you be available Thursday? That’s the 21st of November.

Lead: Yes, I will be available.

Phone Staffer Caller: Okay, alright. And we have in the morning and in the afternoon?

Lead: The morning is fine.

Phone Staffer Caller: Alright, we have like 8 am to 10 am and we also have 10am to 12pm.

Lead: 8 to 10 is fine.

Phone Staffer Caller: 8 to 10, okay. Alright, let me take note of that. And just to make sure…I got your address here correct, so you’re at (redacted) on (redacted) Road in White Plains, New York, and your ZIP code is (redacted)?

Lead: Yep.

Phone Staffer Caller: Okay, perfect. I also have your BAS contact number right now, is this the one we’re using right now ending in (redacted)?

Lead: Uh-huh.

Phone Staffer Caller: Okay, awesome and (redacted) will also send company information on your email and confirmation about our appointment on Thursday. They will send it on your email, so what would be your BAS email address that they can send the confirmation to?

Lead: Uh, I don’t know, I don’t really have an email at the moment.

Phone Staffer Caller: Oh, okay. Alright no problem. I’ll take note of that. Okay and do you have like a specific area in your house that you want to have the estimate just to you know give them a heads-up or just the full exterior?

Lead: Just the full exterior is fine.

Phone Staffer Caller: Okay, alright, full exterior is it then. Alright, I’ll take note of that. And yeah I got your contact number that’s the one ending in (redacted) and just keep your lines open they’re going to be calling you and let’s see. But one question though, just after our call, I’ll book this appointment on Thursday, that’s the 21st of November, between 8 am to 10, but just in case, you know, just in case only this gets fully booked as well, would you be available by the next week? Like starting Monday?

Lead: I don’t know my schedule, yeah.

Phone Staffer Caller: Oh okay all right no problem I’ll just take note of that. So Thursday is the best time for them to visit your property?

Lead: Correct.

Phone Staffer Caller: And you will be there to assist them, right?

Lead: Yeah.

Phone Staffer Caller: Yeah. Alright well just just keep your lines open they’ll be calling you and they’ll be there by Thursday 8 am to 10 am.

Lead: Thanks.

Phone Staffer Caller: Okay thanks, bye.

Lead: You have a good one, bye bye.
“`