Type: Power Washing
Lead Grade: Cold – C
Name: Karen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: The Colony
Intro:
“At Phone Staffer, we help home service companies grow by providing high-quality phone leads through outbound marketing. In this call, our team reached out to a commercial property in The Colony, Texas, to offer power washing services. We successfully gathered the contact details of the decision-maker so our client could follow up with an email introduction. This type of strategic cold calling for leads is a key part of home service outbound lead generation. Below is the redacted information from the call to ensure privacy.”
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling. This call will be recorded for training purposes. Please hold, and someone will be right with you. This call and information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes. This call and information you provide may be recorded and used by a third-party. Policy is at (redacted).
Phone Staffer Caller: Thanks for calling (redacted). This is Hunter. May I have your name?
Phone Staffer Caller: Thanks for calling (redacted).
Lead: Hello, Rod. How can I assist you today?
Phone Staffer Caller: Vendor application? I can help with that. Are you looking to speak with someone about the vendor application process?
Lead: Yes.
Phone Staffer Caller: I can connect you to the resident team who can assist with vendor applications. Would you like me to connect you now?
Lead: Yes.
**BEEP BEEP BEEP BEEP**
Phone Staffer Caller: Thank you for calling (redacted). This is Gracie. How can I help you?
Lead: Hi there! This is Raj with (redacted) Power Washing. How are you doing today?
Phone Staffer Caller: I’m doing well, and you?
Lead: I’m doing good too. Thank you so much for asking. I’m reaching out regarding our power washing services for commercial companies. Could you please connect me with the facilities manager or the person authorized to make decisions when it comes to exterior maintenance?
Phone Staffer Caller: Sure, give me just a second.
Lead: Thank you so much.
Lead: Hello? You still there?
Phone Staffer Caller: Hi! Yes.
Lead: Hi. Hello.
Phone Staffer Caller: She’s not available at the moment, but you can—
Lead: Hello?
Phone Staffer Caller: Yep. I can hear you. She’s not currently available.
Lead: Mhmm.
Phone Staffer Caller: Hi! So the community manager is not currently available but you are more than welcome to give her an e-mail.
Lead: Okay. Yeah, may I know the e-mail address?
Phone Staffer Caller: It’s going to be (redacted).
Lead: It’s (redacted), correct?
Phone Staffer Caller: (Redacted).
Lead: Oh, (redacted). Thank you so much for correcting me. Okay, and she’s the community manager, right?
Phone Staffer Caller: Correct. (Redacted).
Lead: May I know her name please?
Phone Staffer Caller: Her name is (redacted).
Lead: Oh, can you spell out the last name for me?
Phone Staffer Caller: (Redacted).
Lead: Okay, (redacted). (Redacted) is the first name, okay, thank you for that! And this is for (redacted), and the best callback number is (redacted), and this is still located at (redacted). Is that correct?
Phone Staffer Caller: Mhm.
Lead: Okay, may I know your name for documentation purposes?
Phone Staffer Caller: My name is Gracie.
Lead: Gracie like G-R-A-C-E-Y?
Phone Staffer Caller: C-I-E.
Lead: C-I-E, okay, thank you for that. And may I know your position there?
Phone Staffer Caller: I’m sorry?
Lead: May I know your position there?
Phone Staffer Caller: I’m the leasing and marketing team lead.
Lead: Okay, thank you. You’re not authorized to make decisions when it comes to exterior maintenance then?
Phone Staffer Caller: I am not, no.
Lead: Okay, thank you. Leasing and marketing team lead, correct?
Phone Staffer Caller: Correct.
Lead: Thank you so much for this, Gracie. We will go ahead now and send an email to (redacted) so that she will be able to know about some things