Type: Power Washing
Lead Grade: Cold – C
Name: Ally (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Round Rock
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this call, we reached out to a property management office in Austin to introduce power washing services and connect with the person responsible for maintenance decisions. The conversation resulted in obtaining a key contact’s email for further follow-up, demonstrating how outbound marketing for home service companies can generate valuable leads. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling the Austin Office of (redacted). For 24-hour information, please visit our website at (redacted). If you know the extension of the person you are trying to reach, you may dial it at any time. For a dialed name directory, press 9.
If you own a property that we manage and wish to speak to your Property Management Team, press 1. If you own an investment property and are interested in our management services, press 2. For our leasing department, press 3. For maintenance, press 4. Otherwise, press 0 and the first available associate will answer.
This call may be recorded for quality and training purposes. Thank you for calling (redacted). How can I help?
Lead: Hi, this is Chris from (redacted), we are actually doing a touch-base around your area because my property manager is in there. When is the best time for us to drop by at your office?
Phone Staffer Caller: Let me see if I can get somebody from maintenance because I think I have to connect you with somebody from our department, so let me just put you on hold real quick. They’ll be right back, okay?
Lead: Sure, sure, that would be great, thank you.
Phone Staffer Caller: Alright, thank you.
Phone Staffer Caller: Hi, thank you for waiting. I was trying to contact Allie. She’s one of the people we have from our maintenance team, but she’s not picking up. Would you like me to provide you with her number, or I can leave her a message and have her call you back?
Lead: Sure, sure, thanks. Allie is the maintenance manager?
Phone Staffer Caller: Not the manager, but she’s one of the people that works in that department, and I’m pretty sure she would be able to help.
Lead: Okay, got it. Alright, thank you so much. Do you happen to have her number or like her email so that I can send her our company’s profile through there?
Phone Staffer Caller: Yeah, give me a sec here. Let me know when you’re ready.
Lead: Whenever you’re ready.
Phone Staffer Caller: Okay, so first letter is A, like Allie. T for Thomas, R like Robert, E for Elephant, J like John, O like Ocean, at rent, r-e-n-t, (redacted), dot com.
Lead: That would be at r-e-n-t, (redacted), dot com, right?
Phone Staffer Caller: Exactly, that’s right.
Lead: Thank you so much. And the spelling of her name would be a-l-i-e? Or how do you spell it?
Phone Staffer Caller: Yeah, she usually spells it, I believe, A-double-L-Y.
Lead: Got it. Thank you so much. And I do apologize, I wasn’t able to get your name at first.
Phone Staffer Caller: Oh, no worries. Yeah, I’m Caesar, just like the salad, C-e-s-a-r.
Lead: Got it. Thank you so much, Caesar. And so I wanted to confirm the name of your business would be (redacted), and the best callback number is still the same, the one that ends in (redacted), correct?
Phone Staffer Caller: Yeah, that would be correct. Greg is the owner, actually what people know as the name, well not the official name, but the branch. We are (redacted).
Lead: (Redacted)?
Phone Staffer Caller: That’s right.
Lead: Thank you so much for that information. And your address, are you still at (redacted), correct?
Phone Staffer Caller: That would be right, yes.
Lead: Thank