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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Jennifer (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham

Intro:

At Phone Staffer, we help home service companies get more leads through proven outbound marketing techniques. In this transcript, we connected with a property manager in Birmingham, Alabama, to schedule an estimate for power washing services. The manager confirmed interest in scheduling a visit to assess the entire exterior of the property. This successful call showcases how cold calling for leads can be an effective strategy for home service lead generation. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

**Phone Staffer Caller:** Thanks for calling. Presenters, Jennifer.

**Lead:** Oh, hi, Jennifer. Karen here. How are you?

**Phone Staffer Caller:** Good. How are you?

**Lead:** Oh, that’s great. Yeah, I’m good as well, thank you. I’m actually—you’re the manager. I also advised a call back and looked for Jennifer here.

**Phone Staffer Caller:** Yes.

**Lead:** Oh, hi, ma’am. Yeah, I’m from (redacted) power washing company, so we are just, you know—that’s basing. My project manager is in the area next week and the week after. Can we schedule 10 to 15 minutes?

**Phone Staffer Caller:** Okay, sure.

**Lead:** Oh, that’s great. And what would be the best time? Because it’s lunchtime—yeah, to drop by at your office.

**Phone Staffer Caller:** I think really Wednesday is our best day, around 10 o’clock.

**Lead:** Okay, perfect. So that’s Wednesday, March the 5th. 11 to 2.

**Phone Staffer Caller:** 11 to 2?

**Lead:** Is that a good time frame?

**Phone Staffer Caller:** What—what’s that?

**Lead:** Oh, Wednesday, March the 5th, between 11 to 2 PM. Is that okay?

**Phone Staffer Caller:** Yes.

**Lead:** Okay, wonderful! Thank you. And just in case, if you are not available or you’re busy at that time, we can always do it the next day, same time, correct?

**Phone Staffer Caller:** I think Wednesday is the only day that I have this week—or next week.

**Lead:** Okay, that’s absolutely fine, thank you. What would be the best email address to send a confirmation to?

**Phone Staffer Caller:** I think I already gave this to you last week.

**Lead:** Oh, hold on. Hold on, it was probably my colleague. I’m sorry, but I didn’t have the…

**Phone Staffer Caller:** That’s okay.

**Lead:** (redacted)@crownapartments.com

**Phone Staffer Caller:** Ten? That’s one, zero, t, h?

**Lead:** Yes. @crownapartments.com

**Phone Staffer Caller:** (Redacted)@crownapartments.com.

**Lead:** Wonderful. Thank you. And, sorry, what’s your last name, Jennifer?

**Phone Staffer Caller:** It’s (redacted).

**Lead:** How do you spell it?

**Phone Staffer Caller:** (Redacted).

**Lead:** Wonderful. Thank you so much. Just in case, I can always call this number, right? The one I called you on?

**Phone Staffer Caller:** Yes.

**Lead:** (Redacted).

**Phone Staffer Caller:** Okay, wonderful.

**Lead:** This is for the location (redacted).

**Phone Staffer Caller:** Yes, that’s correct.

**Lead:** Thank you. Just one quick question. Do you know how often you do power washing on the property?

**Phone Staffer Caller:** About every other year.

**Lead:** Every other year. Which particular area? A breezeway? Sidewalk?

**Phone Staffer Caller:** The whole property.

**Lead:** Oh, so it’s—the whole exterior?

**Phone Staffer Caller:** Yeah, the whole exterior.

**Lead:** Okay, I’ll take note of that. Thank you so much. I really appreciate your time, Jennifer. You have a great day.

**Phone Staffer Caller:** You, too.

**Lead:** Bye-b