Type: Power Washing
Lead Grade: Cold – A
Name: Kevin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Batavia
Intro:
At Phone Staffer, we help home service companies generate high-quality leads through effective cold calling strategies. In this call, we reached out to a senior living community in Batavia, Ohio, to connect with the maintenance director about potential power washing services. While we weren’t able to speak with the decision-maker directly, we gathered valuable contact information and scheduled a follow-up call. This is a great example of how outbound marketing for home service companies can build connections and uncover opportunities. Below is the redacted call transcript for privacy.
Ai Transcript:
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Phone Staffer Caller:
Thank you for calling (redacted), where we create exceptional experiences for seniors. Please hear the following options.
For information on moving to our community, please press 1.
For information about joining our dynamic team or other employment questions, please press 2.
If you’re a family calling to speak to our Wellness team or it’s a different video, type your questions in the equilibrium effort.
Thank you for calling (redacted). This is Amanda. How can I help you?
Lead:
Hello there, Amanda. Good morning. This is Ruel, and I’m calling from (redacted). How are you today?
Phone Staffer Caller:
Good. How are you?
Lead:
Which of your facilities manager or property manager is available?
Phone Staffer Caller:
That’s usually Kevin, and he’s off today. He returns tomorrow.
Lead:
Oh, I see. What is his first and last name?
Phone Staffer Caller:
Kevin (redacted).
Lead:
Alright, so Kevin (redacted). How do you spell the last name?
Phone Staffer Caller:
(redacted).
Lead:
Alright, awesome. And he is the facilities manager or property manager?
Phone Staffer Caller:
He is in charge of all of our maintenance. He’s the director of maintenance here, which includes landscaping and anything indoor or outdoor.
Lead:
That’s awesome. And also, Amanda, what is your position, by the way?
Phone Staffer Caller:
I’m the business office coordinator.
Lead:
Okay, so you’re the business coordinator. Alright, awesome.
Well, Amanda, if you don’t mind me asking, when was the last time that your property was power washed?
Phone Staffer Caller:
I do not know that. I only work three days a week, so if it happened on a weekend or on any of the two weekdays I’m not here, I wouldn’t know about it. That’s all with Kevin.
Lead:
Oh, I see. But the property has been power washed, right?
Phone Staffer Caller:
They may be doing it themselves. I have no idea.
Lead:
I see. That will be fine.
Well, Amanda, I just wanted to confirm if this is still your address: (redacted). Is that correct?
Phone Staffer Caller:
Yes.
Lead:
Alright, awesome. And when is the best time that I can call Kevin?
Phone Staffer Caller:
Between 9 a.m. and 5 p.m.
Lead:
Okay, so 9 a.m. and 5 p.m.
All right, can I call back tomorrow around 12 p.m. Eastern or after 2 p.m.?
Phone Staffer Caller:
Yes.
Lead:
Alright, awesome. So I’ll be calling back tomorrow at 2 p.m. Eastern, okay?
And also, what is the best email where we can send our company information, or how about Kevin’s email?
Phone Staffer Caller:
Yes, it’s (redacted).
Lead:
Alright, awesome.
Phone Staffer Caller:
Yes.
Lead:
At (redacted)?
Phone Staffer Caller:
Yes.
Lead:
Okay, perfect. Thank you so much.
Also, I wanted to know, what is the best phone number to reach Kevin?
Phone Staffer Caller:
It’s (redacted).
Lead:
(redacted). Is that correct?
Phone Staffer Caller:
Yes.
Lead:
Awesome.
Okay, what I’d like to do is to go ahead and call tomorrow at 2 p.m. Eastern to speak with Kevin. I’ll be calling him at (redacted). Is there any extension needed