Type: Power Washing
Lead Grade: C
Name: Pavan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cartersville
Intro:
At Phone Staffer, we help home service companies generate more leads through strategic cold calling. In this transcript, we connected with a representative at a hotel in Cartersville, Georgia, to schedule an appointment for a power washing estimate. The property manager agreed to a quick walkthrough to assess the hallways and other potential areas needing service. This call highlights the effectiveness of outbound marketing for home service companies looking to secure more business. Below is the redacted information from the call for privacy protection.
Ai Transcript:
**Phone Staffer Caller:** Thanks for calling (redacted), I am going to help you.
**Lead:** Yeah, hi, Kristen here with (redacted). How are you doing?
**Phone Staffer Caller:** Great, and you?
**Lead:** I’m doing great. Thank you for asking. Well, I’m just wondering if you can help me because actually the reason for my call is I would like to check, when would be the best time we can drop by your office to reach the facility manager or the one who is in charge of your exterior maintenance, please?
**Phone Staffer Caller:** It’ll be tomorrow morning.
**Lead:** Tomorrow morning? May I ask who I will be speaking with?
**Phone Staffer Caller:** With Liz.
**Lead:** I’m sorry?
**Phone Staffer Caller:** Liz.
**Lead:** Liz, right?
**Phone Staffer Caller:** Yeah, yeah.
**Lead:** And you are the assistant or one of the managers?
**Phone Staffer Caller:** No, I’m not the manager. The manager’s not here at the moment.
**Lead:** Are you the receptionist, or what?
**Phone Staffer Caller:** No, I’m just at the front desk.
**Lead:** Okay, I’ll take note of that. But ma’am, actually we are a power washing company, and the reason why I’m asking if we can drop by your office is because we also have an appointment with your neighbor’s establishment, and we’re just checking if we can also drop by at the same time to your office, aside from our appointment.
Well, this is to maximize our time and, of course, to keep your options open. So, if ever, are you also authorized to inform your manager that we’re going to drop by and to make an appointment on his behalf?
**Phone Staffer Caller:** I’ll be letting him know.
**Lead:** Okay, great. So, if ever, is it okay if we can drop by maybe this coming Friday between 12 and 2 p.m.?
**Phone Staffer Caller:** Okay.
**Lead:** Thank you. And, well, this is just for a backup schedule in case something comes up or if he’s not available. Is it okay if we drop by on Monday at the same time, 12 to 2 p.m.?
**Phone Staffer Caller:** Yeah.
**Lead:** Okay, perfect. And can I get the name of your property manager, please?
**Phone Staffer Caller:** Yes, my manager is Pawan Patel.
**Lead:** Pawan? Is it P-A-V-A-N?
**Phone Staffer Caller:** Yes.
**Lead:** …P-A-T-E-L? And that is your property manager, right?
**Phone Staffer Caller:** Yes.
**Lead:** Okay, thank you. And, well, Pawan Patel will be the one who will personally assist our manager for a quick tour of the property for about 10 to 15 minutes on Friday?
**Phone Staffer Caller:** Yes.
**Lead:** Okay, perfect. And I just want to confirm the name of the company again. It’s (redacted), right?
**Phone Staffer Caller:** Yes.
**Lead:** Located at (redacted), right?
**Phone Staffer Caller:** Yes, it is.
**Lead:** Okay, and is this the best number where we can also reach you? (redacted), right?
**Phone Staffer Caller:** Yes.
**Lead:** And then the best email where we can send you more information about our service options?
**Phone Staffer Caller:** Okay.
**Lead:** Can you spell your email for me, please?
**Phone Staffer Caller:** (redacted)
**Lead:** (redacted), correct