Type: Power Washing
Lead Grade: C
Name: Elda (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Belmont
Intro:
“At Phone Staffer, we help home service companies get more leads through targeted cold calling strategies. In this transcript, our team reached out to a property manager in Belmont to discuss power washing services for an apartment complex. While they weren’t in immediate need, we scheduled a follow-up appointment to provide an estimate for future projects. This is a great example of how outbound marketing for home service companies can create valuable opportunities, even when immediate service isn’t required. Below is the redacted call data to protect privacy.”
Ai Transcript:
“””
**Phone Staffer Caller:** Thank you for calling. Please hold while we transfer your call. This call may be recorded for training purposes.
**Phone Staffer Caller:** Thank you for calling (redacted).
**Lead:** Hi Maria, good day. This is Kim, how are you?
**Phone Staffer Caller:** Yeah, good. How are you? How can I help you?
**Lead:** That’s very good. I’m calling from (redacted), and I’m just trying to see what would be a good day and time next week that we could drop by for some proposals. We’re actually doing some work here in (redacted) for the next two weeks, and we would love to give you guys some information.
**Phone Staffer Caller:** Well, it’d be best to drop by on Monday or Monday morning or any time of the week, maybe just 10 to 15 minutes.
**Lead:** Yeah, you can do Monday morning?
**Phone Staffer Caller:** All right, let me just check my calendar real quick. Oh, sorry, my bad—Monday morning is not our availability. Is that okay if it’s going to be Tuesday?
**Lead:** Yeah, it’s not a problem. Tuesday?
**Phone Staffer Caller:** Sorry, I’m sorry. What company are you calling from?
**Lead:** I’m calling from (redacted). Basically, we do power washing for the exterior parts of properties and all that. Given that we’re doing some work near you guys, we just had some vacant time and would love to drop off some information for future reference.
**Phone Staffer Caller:** Got it. And this is your address for the post?
**Lead:** (Redacted)
**Phone Staffer Caller:** Got it. And for (redacted), I do have your phone number. Is this the best one?
**Lead:** (Redacted)
**Phone Staffer Caller:** Yes
**Lead:** Let me just take note of that, thank you so much. And I really apologize—I missed your last name earlier.
**Phone Staffer Caller:** Okay, my name is Maria, and the property manager is Elda.
**Lead:** Oh, Elda? I see. So Elda is the property manager. Okay. All right, that’s perfect, thank you so much. Do you know what would be the best email I can send information to?
**Phone Staffer Caller:** Have a good day.
**Lead:** Hello? Sorry, I was just wanting to ask—what’s the best email where I can send confirmation?
**Phone Staffer Caller:** (Redacted)
**Lead:** Got it. And I just wanted to confirm—my project manager would ask about this—Tuesday, are you guys more available in the morning or afternoon?
**Phone Staffer Caller:** Yes, we open from 8:30 to 5:30.
**Lead:** Okay, so I could do it between 9 to 11 in the morning, right?
**Phone Staffer Caller:** Yes.
**Lead:** That’s going to be Tuesday, March 11.
**Phone Staffer Caller:** Yes.
**Lead:** And I’ll go ahead and do a backup schedule on the same day—March 11, between 11 to 1 p.m.—just in case our 9 to 11 appointment doesn’t work.
**Phone Staffer Caller:** Okay.
**Lead:** All right, and I just want to confirm, Maria—am I calling you on the leasing or the front desk?
**Phone Staffer Caller:** The front desk.
**Lead:** Perfect. And you guys are allowed to set this appointment on behalf of Elda, the property manager, correct?
**Phone Staffer Caller:** Correct.
**Lead:** Got it. One last thing