Type: Power Washing
Lead Grade: Cold – C
Name: Ty (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies. In this call, we connected with a representative from a property management office in Katy, Texas, to schedule a time for our client’s estimator to visit the property. By using cold calling for leads, our team was able to gather key contact information and initiate the appointment-setting process. This is a great example of how outbound marketing for home service companies can generate valuable opportunities. Below is the redacted call transcript for privacy.
Ai Transcript:
“`
Phone Staffer Caller: We will be with you shortly. This call may be monitored or recorded for quality assurance. Good afternoon, the Villas at (redacted). How can I help you?
Lead: Alright, thank you so much for answering the call. Good afternoon, this is Tessa from (redacted), working-hour yard.
Phone Staffer Caller: I’m great, how are you?
Lead: I’m doing fine, thank you for asking, ma’am. Ma’am, I am a vendor from (redacted), and we will be there in your area up until the end of the month. Our estimator would like to know, what do you think will be the best time for us to drop by into your office to reach your property manager?
Phone Staffer Caller: You say you’re calling from (redacted)?
Lead: Oh, yeah, (redacted), I’m sorry, (redacted).
Phone Staffer Caller: (Redacted)… Is that, are you a vendor?
Lead: Yes, ma’am, I am a vendor. I can give you our email.
Phone Staffer Caller: Oh, yes, of course, that would be great for me.
Lead: May I know what’s the best email where I can reach you guys?
Phone Staffer Caller: Yes, it’s gonna be Villas at (redacted) at (redacted).
Lead: Okay, let me confirm that one, I am not really sure about this. This is for the Villas at (redacted), at (redacted).
Phone Staffer Caller: And (redacted).
Lead: Oh, (redacted), I’m sorry. (Redacted)…
Phone Staffer Caller: (Redacted)?
Lead: (Redacted).
Phone Staffer Caller: Oh no, I’m sorry. It’s at (redacted).
Lead: Oh, I see. Thank you. May I know what’s the manager’s name, please?
Phone Staffer Caller: Her name is Ty.
Lead: Oh, and what’s her last name?
Phone Staffer Caller: One moment.
Lead: Sure.
Phone Staffer Caller: B-U-R-O-N?
Lead: B-U-R-O-N. Thank you so much. And I’m sorry, I missed your name. Ma’am, may I know what’s your name?
Phone Staffer Caller: My name is Shan.
Lead: C-H-A-N?
Phone Staffer Caller: I said it.
Lead: Oh, okay. C-H-A-N. Thank you so much. And, Shan, are you the listing agent or the assistant manager?
Phone Staffer Caller: No, I’m just, I’m helping Ty.
Lead: Oh, helping Ty, I see. And just to confirm, please correct me if I’m wrong, this is for the Villas at (redacted). You are located at (redacted).
Phone Staffer Caller: Yes, perfect.
Lead: Thank you. Just a little bit question for me. Is it OK that we are going to visit the office? Are you authorized to tell Ty that we will be doing so?
Phone Staffer Caller: You can send her an email.
Lead: Yes, sure. I’ll do that. I’ll be sending our email first to Ty, and I hope we will be able to have a response from you guys.
Phone Staffer Caller: Thank you so much for your assistance, Shan.
Lead: I really appreciate it.
Phone Staffer Caller: Thank you. Have a great day, Shan.
Lead: Bye.
“`