Type: Power Washing
Lead Grade: B
Name: Natasha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Belmont
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads. In this call, we connected with a property manager in Belmont who was interested in scheduling a power washing estimate for their complex’s breezeways. A meeting was set up to discuss the project further. This is a great example of how cold calling for leads can help home service companies build relationships and secure new business. Below is the redacted lead information for privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling. Please hold while we transfer your call. This call may be recorded.
Lead: I don’t have to go through that. Honestly, it can be either or. The only time I’m not in the office is during lunch around 1, or if I’m out walking the property. But what we could do is, if you want to send something through our email, we can forward it to our corporate office, and they’ll get in contact with you.
Phone Staffer Caller: That would be perfect. Let me get that. Mina, what would be your best email?
Lead: Okay, it is (redacted).
Phone Staffer Caller: Perfect, thank you so much. You mentioned you’re going to be available basically anytime of the day except during lunchtime. We’re not going to be there until next week anyway, because right now they’re super busy doing power washing in the area. But is it possible for us to drop by with you? Are you going to be available, let’s say, Monday between 9 to 11?
Lead: Any time between 9 to 11 is fine.
Phone Staffer Caller: Okay, so this is going to be March 10.
Lead: Oh yeah, that’s my birthday! I almost forgot.
Phone Staffer Caller: Okay, so March 10 between 9 to 11, you’d be available. It’s just going to be a 10-15 minute tour with our project manager. That time is good for you?
Lead: Got it, yes.
Phone Staffer Caller: Thank you so much. Just in case there are sudden changes to your schedule, the next available time we have that day is between 5 to 7, but you might be closed by then. Can I also get your Tuesday schedule as a backup, just in case Monday is busy for you? I have March 11, Tuesday, between 1 to 3 p.m. Is that a good backup schedule?
Lead: That’s fine too.
Phone Staffer Caller: Perfect. I’ll confirm it in an email. Can I have your first name?
Lead: Yeah, it’s Natasha. N-A-T-A-C-H-A.
Phone Staffer Caller: Thank you. And your last name? Let me make sure I get it right for the email.
Lead: Escalante. E-S-C-A-L-A-N-T-E.
Phone Staffer Caller: Oh wow, we must be relatives! My husband is also an Escalante.
Lead: Well, unless it’s him! But he’s in Florida, so probably not.
Phone Staffer Caller: Gotcha. When do you usually do the power washing, if you don’t mind me asking?
Lead: We normally do it during the summer. So I’ll need some quotes coming up because I’ll have someone come out then.
Phone Staffer Caller: I see, so my call is at a perfect time.
Lead: Yeah, for sure.
Phone Staffer Caller: Are there specific areas of the property that usually need power washing?
Lead: Yeah, we have some breezeways that need washing.
Phone Staffer Caller: Got it, this call is right on time then. Thank you so much—this is definitely no obligation, but we’ll be in the area anyway.
Lead: Of course, this is definitely a good opportunity.
Phone Staffer Caller: Let me just make sure I have all the information correct. The property is (redacted). Is this the best phone number to reach you? (redacted)
Lead: Yes, correct.
Phone Staffer Caller: Perfect. I’ve got your email as (redacted). And the address—I hope I have it right—I looked it up as (redacted).
Lead: Yes, that’s correct.
Phone