Type: Power Washing
Lead Grade: C
Name: Jenny (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans
Intro:
“At Phone Staffer, we specialize in outbound marketing for home service companies by connecting with potential customers through strategic cold calling. In this call, we reached out to a restaurant in New Orleans to schedule an estimate for power washing services. After speaking with the hostess, we secured an appointment with the property manager to discuss their cleaning needs. This is a great example of how cold calling for leads can help home service businesses generate more opportunities. Below is the redacted information from the call to protect individual privacy.”
Ai Transcript:
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Phone Staffer Caller: Thank you very much for answering the call. How are you?
Lead: I’m fine. Thank you so much for asking.
Phone Staffer Caller: By the way, I just wanted to ask—what do you think would be the best time for Austin to drop by your restaurant?
Lead: Umm, how many guests are you looking to bring?
Phone Staffer Caller: No, I’m sorry, I’m actually a vendor from (redacted), and we’re trying to reach your property manager or your office manager.
Lead: The perfect time would be before service, but we unfortunately just started service. You’re more than welcome to come tomorrow before service. We start service at 4, so anytime before 4 is perfect.
Phone Staffer Caller: Okay, before 4. That’s good. Actually, just a real quick question—can you provide me with the best email that you’ve got?
Lead: I don’t have an email address I can give you, but I can place you on hold and connect you with the manager for their email.
Phone Staffer Caller: Oh, that’s perfect. Yeah, of course.
[Brief hold]
Lead: The email is going to be (redacted).
Phone Staffer Caller: Okay, I’m sorry—can you repeat that?
Lead: Yes, it’s (redacted).
Phone Staffer Caller: Okay, thank you. And may I know your manager’s name, please?
Lead: Jenny (redacted).
Phone Staffer Caller: Jenny as in J-E-N-N-Y?
Lead: Yes, Jenny (redacted).
Phone Staffer Caller: Perfect. And just to confirm—are you the assistant manager?
Lead: No, I’m the hostess.
Phone Staffer Caller: Okay, thank you so much. And just a quick question—we have your location as (redacted), is that correct?
Lead: Yes.
Phone Staffer Caller: Perfect, and the best phone number that you have is (redacted), is that right?
Lead: Yes.
Phone Staffer Caller: Okay, just a real quick question—do you know how often your facility is power washed?
Lead: No, I don’t know.
Phone Staffer Caller: That’s all right. And which areas of the building or property do you usually have power washed?
Lead: I don’t know, I’m just the hostess here.
Phone Staffer Caller: No worries, our estimator can discuss that during the visit with Jenny. I just need to ask—will you be the one attending the visit, or will Jenny be the one assisting our project manager for a tour of the property for about 10-15 minutes?
Lead: Jenny will do that.
Phone Staffer Caller: Okay, perfect. Just to recap—we will be there tomorrow, March 5, 2025, before 4 p.m. Let’s say between 1 p.m. and 3 p.m. Does that work?
Lead: Yeah.
Phone Staffer Caller: Okay. If for any reason we cannot make it tomorrow, we will be there on Thursday, March 6, 2025, same time, 1 p.m. to 3 p.m.
Lead: Okay.
Phone Staffer Caller: Okay, thank you. We’ll be seeing Jenny (redacted) tomorrow. Please let her know that we will be visiting the office.
Lead: Okay.
Phone Staffer Caller: Oh, just to confirm one more time—what’s the name of your company?
Lead: We are from (redacted).
Phone Staffer Caller: Okay. Thank you so much. You have a great evening.
Lead: You as well!
Phone Staffer Caller: Thank you. Good night.
Lead: Good night.