Type: Power Washing
Lead Grade: C
Name: Yani (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Arlington
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing. In this transcript, we contacted a property manager in Arlington, Texas, to schedule a free estimate for power washing services. The manager agreed to a site visit, where our client’s project manager would assess the property’s cleaning needs and provide a proposal. This call is a great example of how outbound marketing for home service companies can generate new opportunities and build relationships with potential clients. Below is the redacted information from the conversation to maintain privacy.
Ai Transcript:
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Phone Staffer Caller: Good afternoon, this is (redacted) Power Washing. How are you?
Lead: Are you speaking to the couching?
Phone Staffer Caller: That’s great to hear! I’m doing good too, thank you so much for asking.
I’m reaching out regarding our power washing service for commercial companies. One of our project managers is in the area right now visiting properties and commercial establishments, providing proposals.
We wanted to know if we could drop by sometime this week or next week—no obligation, no commitment. We just love to touch base and provide a proposal for power washing services.
Lead: Not right now.
Phone Staffer Caller: I see. You might want to consider it in the future. We can assess the property, and even if you’re not deciding now, we can keep you on file for future reference. Would it be okay if one of our project managers drops by to leave a proposal?
Lead: Yes.
Phone Staffer Caller: Okay, perfect. We’ve spoken to many business owners and managers who already have a power washer or don’t need the service at the moment.
We don’t intend to replace what you have or insist you use our service right away. We just want to assess the property and provide an estimate. Maybe in the future, if you remember us, you can call back and give the green light to power wash your apartments.
Just for reference, I see your property is located at (redacted), and your best callback number is (redacted).
Lead: Yes.
Phone Staffer Caller: I’m sorry, I don’t have the company’s website here. Do you have an accurate website at the moment?
Lead: (redacted).
Phone Staffer Caller: Okay, perfect. Thank you for providing that. I’m sorry, I didn’t quite catch your name earlier.
Lead: My name is Yani.
Phone Staffer Caller: Yani?
Lead: Mhm.
Phone Staffer Caller: Okay. Are you authorized to make decisions when it comes to exterior maintenance?
Lead: No.
Phone Staffer Caller: Oh, okay, that’s totally fine. May I know your position there?
Lead: Property Manager.
Phone Staffer Caller: Oh, Property Manager. Thank you for that. You might want to pass this along to the person authorized to make decisions, right?
We can provide a proposal and schedule a visit, and we can also provide a quotation for you to pass along to the manager.
Lead: Yes.
Phone Staffer Caller: Since you’re the Property Manager, will you personally assist our project manager tomorrow with a tour of the property for about 10 to 15 minutes?
Lead: Yes.
Phone Staffer Caller: Perfect! That’s great to hear, Yani. As of now, do you think there are any areas that need extra attention?
Lead: Not at the moment.
Phone Staffer Caller: Not at the moment. Are there any areas that are hard to reach?
Lead: No.
Phone Staffer Caller: Okay, thank you. How often do you power wash?
Lead: When it’s needed.
Phone Staffer Caller: That makes sense. Let me check the calendar for my project manager.
Would you be okay with an appointment tomorrow in the afternoon, around the same time as today?
Lead: The morning would be better.
Phone Staffer Caller: Okay, I have an open slot between 9:30 AM and 11:00 AM. Would that work for you?
Lead: That’s fine.
Phone Staffer Caller: Great! I’ll set it as an open time between those hours.
Do you have the best email where we can send the confirmation for this appointment?
Lead: Yes, it’s (redacted).
Phone Staffer Caller: Just to confirm, it’s