Type: Power Washing
Lead Grade: Cold – A
Name: Mike (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing strategies. In this transcript, we contacted a local restaurant in Cincinnati to introduce power washing services and schedule an appointment with their general manager. While the initial contact wasn’t able to confirm an appointment, we gathered important details to follow up with the decision-maker at a better time. This is a great example of how outbound marketing for home service companies can create new opportunities for scheduled appointments and long-term customers. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). If you’d like to place an order to go or a reservation, press one now. For catering or parties of 20 or more, please press two. Thank you for calling (redacted) in Cincinnati. This is Connor speaking. How can I help you?
Lead: Hi there, Connor, this is Iruel, and I’m calling from (redacted). How are you today?
Phone Staffer Caller: Oh, I’m doing pretty good. How are you?
Lead: Oh, I’m doing great. Thank you so much for asking! I believe I’m speaking to the manager, right?
Phone Staffer Caller: You are not… No, I can grab him if you’d like. I just need a name for you and the reason for calling.
Lead: This is Iruel, and I’m calling from (redacted). We’re looking to speak to your manager to set an appointment on Monday to have our project manager drop by your resto and introduce the (redacted) service that we have.
Phone Staffer Caller: Actually, yeah. Give me one second. I’ll grab him for you.
Lead: Oh sure, that’s awesome.
Phone Staffer Caller: Are you still there, sir?
Lead: Yep, I’m still here.
Phone Staffer Caller: Alrighty, so I’m going to get some information for you. Our manager is currently in a meeting, so I’ll pass this over to him when he’s done. So, could you spell the company name for me real fast?
Lead: That’d be R-O-L-L-I-N-G S-U-D-S.
Phone Staffer Caller: R-O-L-L-I-N-G S-U-D-S. It’d be (redacted).
Lead: Will you be, or are you authorized, to set an appointment?
Phone Staffer Caller: I am not, unfortunately.
Lead: Um, maybe I can go ahead and call back. Is there a way—
Phone Staffer Caller: Yeah. Uh, so if you’d like, you can call back tomorrow morning. A GM will be in here. Right now, we just have our assistant general manager, but if you want to call back, we start taking calls at 10 AM.
Lead: Alright. At 10 AM tomorrow, right? And what is the name of your general manager?
Phone Staffer Caller: Uh, Mike.
Lead: Right. Mike. What is the last name?
Phone Staffer Caller: (redacted).
Lead: (redacted), is that K-I-E-T-H, is that correct?
Phone Staffer Caller: K-E-I-T-H, yeah.
Lead: Okay. K-E-I-T-H. And this is (redacted), calling resto?
Phone Staffer Caller: Yes, sir.
Lead: Alright, awesome. Um, also, I just wanted to confirm. Um, is this the best phone number that we can contact your general manager, or do you have another phone number?
Phone Staffer Caller: Oh, this is the best one. Yeah.
Lead: Alright, awesome. So, that is (redacted), correct?
Phone Staffer Caller: Yes, sir.
Lead: Alright, awesome. And I just wanted to confirm also— Is this your address, (redacted)?
Phone Staffer Caller: Yeah.
Lead: Alright, amazing. Um, also, I just wanted to know your name. What’s your name, by the way?
Phone Staffer Caller: Uh, Connor.
Lead: Connor. Alright. And, Connor, what is your position?
Phone Staffer Caller: Uh, I am a… I’m takeout.
Lead: Oh, I see. Okay. So, yeah, you’re