Type: Power Washing
Lead Grade: Cold – A
Name: Stephanie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Marietta
Intro:
At Phone Staffer, we help home service companies generate more leads through cold calling and outbound marketing strategies. In this call, we reached out to a property manager in Marietta to introduce power washing services and schedule a potential appointment. While the decision-maker wasn’t available, we successfully obtained contact information to follow up and secure a meeting. This is a great example of how outbound marketing for home service companies can create new business opportunities. Below is the redacted call transcript to protect privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted). This is Nancy, how can we help you?
Lead: Hi Nancy, Kristin here with (redacted) power washing. How are you doing?
Phone Staffer Caller: I’m great, thank you for asking.
Lead: Well, Nancy, I’m just wondering if you can help me. Actually, the reason for my call is I would like to check when it would be the best time we can drop by your office to reach your facility manager or property manager. Is there any way that I can speak with the property manager?
Phone Staffer Caller: Let me check if she’s available.
Lead: Okay, perfect. Thank you.
Phone Staffer Caller: Yes, no problem.
[Pause]
Phone Staffer Caller: Thank you so much for holding. She is not available at this time, but I can go ahead and provide her email to you.
Lead: Sure, what is the best email that we can send her more information about our services?
Phone Staffer Caller: It would be (redacted).
Lead: Okay, that would be (redacted).
Phone Staffer Caller: Correct.
Lead: Thank you. And the name of the property is (redacted) Apartments located at (redacted), correct?
Phone Staffer Caller: Yes, that is correct.
Lead: Thank you. This is the best number that we can also reach her at—(redacted), right?
Phone Staffer Caller: Yes, ma’am.
Lead: Thank you. And may I know your name, please?
Phone Staffer Caller: Yes, my name is Nancy.
Lead: Your name is Nancy, and you are the Assistant Property Manager or the Leasing Consultant?
Phone Staffer Caller: I’m the leasing consultant.
Lead: Okay. And the name of the property manager is (redacted), correct?
Phone Staffer Caller: It is.
Lead: Okay. So, Nancy, since I have you on the line, the reason for my call is we are a power washing company, and we also have an appointment with your neighboring establishment. We’re just checking if we can also drop by your office at the same time as our other appointment.
Phone Staffer Caller: Okay.
Lead: Are you also authorized to inform her that we’re going to drop by and to make an appointment on her behalf?
Phone Staffer Caller: You can go ahead and email her to let her know.
Lead: Right, but I need to set up an appointment with my manager before he drops by. Are you authorized to inform her that we’re going to drop by to make an appointment on her behalf?
Phone Staffer Caller: I can, yes.
Lead: Okay, perfect. So, is it okay if we drop by next week, maybe Tuesday between 10 AM to 12 PM?
Phone Staffer Caller: That is something she would have to approve, but that’s fine.
Lead: Okay, all right. I’ll take note of that. If you would like, I can call you again so you could also ask her availability, and I can set up an appointment with her.
Phone Staffer Caller: Okay.
Lead: When would be the best time to call you later? Would it be okay if I call back in an hour or two?
Phone Staffer Caller: Yes, that would be fine.
Lead: Okay, all right. I’m going to call you later. And of course, I’ll send an email regarding our service options.
Phone Staffer Caller: Okay, that’s perfect. Thank you so much.
Lead: All right, thank you so much. You have a good day, ma’am. Bye.
“`