Type: Power Washing
Lead Grade: Cold – A
Name: Susan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we help home service companies generate more leads through cold calling and outbound marketing. In this call, we reached out to a property management office in Katy, Texas, to introduce power washing services. While the decision-maker wasn’t available, we successfully obtained their contact information and scheduled a follow-up. This call demonstrates how outbound marketing for home service companies can help secure new business opportunities. Below is the redacted transcript to protect privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). This is Grissell speaking. How may I help you?
Lead: Hi Grissell, this is Tava. Thank you so much for answering my call. How are ya?
Phone Staffer Caller: I’m doing good. How about you?
Lead: Thank you so much. That’s great to hear. I just want to ask, Grissell, what will be the best time for us to drop her into the because now we cannot drop her from the county manager.
Phone Staffer Caller: To reach the property manager? She won’t be in today. She’ll be back until Monday.
Lead: Monday. Maybe Monday around 3 PM to 5 PM. Is that fair?
Phone Staffer Caller: What is this regarding?
Lead: Oh yeah, I forgot to mention, I am from (redacted). Travor was saying our vendor or our property manager as well will be in your area up until the end of the month, and he’s asking if it’s okay with you that we will be discussing our software and power wash services with your manager. It will only take 10 to 15 minutes, and no worries, no obligations, no commitments. All you need to do is listen to the service that we offer, and it depends on you guys if you will keep our information or not for your future reference.
Phone Staffer Caller: I’m sorry, I cannot schedule an appointment. She will have to do that. You may want to call back on Monday.
Lead: Monday, okay. That’s all right. I just want to ask, is there any way for us to connect with her through email?
Phone Staffer Caller: I can provide you the email address.
Lead: Yes, I can do that.
Phone Staffer Caller: Yes.
Lead: Perfect. What would be the best email address to send to?
Phone Staffer Caller: It will be (redacted). Give me one moment. Let me make sure. Sorry. It’s going to be (redacted).
Lead: Okay. (redacted), right?
Phone Staffer Caller: Correct.
Lead: Thank you. And just to ask or to confirm, is your manager’s name Katie?
Phone Staffer Caller: What was that?
Lead: Oh, I’m sorry. What’s your manager’s name, please?
Phone Staffer Caller: Susan.
Lead: Susan. And may I know what’s Susan’s last name?
Phone Staffer Caller: (redacted).
Lead: Oh, I’m sorry. (redacted). Thank you.
Lead: Grissell, please correct me if I’m wrong. This is for (redacted). You are located at (redacted), correct?
Phone Staffer Caller: Correct, but I’m not compromising any appointments for her. You will have to handle that directly with her.
Lead: Yes, don’t worry. I just need to confirm the information that I have in my list to confirm that I’ve got the correct information upon sending the email. Just to confirm, Grissell, are you the assistant manager or the listing agent?
Phone Staffer Caller: Assistant manager.
Lead: Thank you so much.
Lead: Okay, Grissell. I will go ahead and send the information to this email that you’ve provided. We’re going to call back as well on Monday to talk to Susan on the phone, okay?
Phone Staffer Caller: Alrighty. Have a good day.
Lead: Thank you so much. Have a good day.
Phone Staffer Caller: You too.
Lead: Bye-bye.
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