Type: Power Washing
Lead Grade: C
Name: Pahp (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Reston
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them get more leads through effective cold calling strategies. In this call, we connected with a property manager in (city name) who expressed interest in scheduling a power washing estimate for a high-rise building. The appointment was confirmed for a free evaluation of the exterior surfaces. This is a great example of how cold calling for leads can generate valuable opportunities for home service companies. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: This call will be recorded for quality assurance. Good afternoon, thank you for calling (redacted).
Lead: Yes. Hi.
Phone Staffer Caller: Good afternoon, this is Raya with (redacted). I’m looking for Pat. Is she available?
Lead: I’m sorry, are you looking for who?
Phone Staffer Caller: I’m looking for Pat.
Lead: Pat? One moment.
Phone Staffer Caller: Right, thank you.
Lead: Hello?
Phone Staffer Caller: Hi, good afternoon, this is Raya from (redacted). How are you doing?
Lead: Yeah, sorry, who is this?
Phone Staffer Caller: My name is Raya with (redacted). I was actually calling earlier. I would like to reach out to you about us dropping by next week for a visit and providing a free quote for a power washing service. Would you be available for at least 10 to 15 minutes sometime next week?
Lead: You say about power washing?
Phone Staffer Caller: Yes, we would love to drop by sometime next week, maybe on Monday, to do a visit and give you a free estimate for a power washing service. Would you be available?
Lead: I would be here on Monday or Tuesday, you know, probably Wednesday over here.
Phone Staffer Caller: Oh, that’s perfect. Would you prefer in the morning or in the afternoon?
Lead: Yes, in the morning would be better.
Phone Staffer Caller: Oh, that’s perfect. So we have Wednesday, March 12, between 9 to 10 a.m. Would that work for you?
Lead: Yes, that’s good.
Phone Staffer Caller: Alright, perfect. So my estimator would drop by your property at (redacted). Is that correct?
Lead: Mmm, yeah.
Phone Staffer Caller: And I’m sorry, your name is pronounced… Pat?
Lead: Yes, P-A-T.
Phone Staffer Caller: I’m sorry, could you please spell your last name?
Lead: My last name is (redacted).
Phone Staffer Caller: Thank you so much. Is that right? And you’re the service manager, correct? Or the property manager?
Lead: Yes.
Phone Staffer Caller: Okay, perfect. Thank you so much, Pat. And just a quick question, what do you normally power wash on the property?
Lead: The siding.
Phone Staffer Caller: Once in a while, we do—
Lead: We don’t have siding here. I think we only have one high-rise building, 11 stories.
Phone Staffer Caller: Mmm-hmm.
Lead: So once a year, we do the exterior washing.
Phone Staffer Caller: Oh, once a year you do power washing?
Lead: Yeah, for the outside walls.
Phone Staffer Caller: Oh, the siding. Okay, I see.
Lead: Yeah, and also once a year, we usually do the siding of the 11-story high-rise building.
Phone Staffer Caller: Oh, okay. So aside from that area, what other areas would you like us to clean? Or do you usually—
Lead: Yeah, that’s all we do. We don’t have too much other areas. You know, mostly the common outside.
Phone Staffer Caller: Oh, just like the outside of the building? Like in front of the building?
Lead: Not much, really.
Phone Staffer Caller: You don’t need to worry, Pat, because this visit has no obligation and no pressure. We’ll just be there to check the area, see how we can help get it cleaned up, and then give you a free estimate. So whenever you’re ready to do the service, at least we would