Type: Power Washing
Lead Grade: C
Name: Alexandria (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Irving
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling and outbound marketing strategies. In this transcript, we reached out to a commercial property in Irving, Texas, to schedule a proposal for power washing services. The leasing agent agreed to an on-site visit from our client’s project manager to assess the property and provide a quote. This is a great example of how outbound marketing for home service companies can generate quality leads and create new business opportunities. Below is the redacted transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted), how can I help you?
Lead: Hi there, my name is Raj, with (redacted) Powerwashing. How are you?
Phone Staffer Caller: I’m doing good, how are you?
Lead: I am doing good too, thank you so much for asking. I’m reaching out regarding our power washing service for commercial companies like yours. One of our project managers is in the area visiting properties and providing proposals. We wanted to know if we could drop by sometime next week? No obligation, no commitment, we just like to touch base and provide a proposal for our power washing services.
Phone Staffer Caller: Sure, we don’t mind.
Lead: Oh, that’s very kind of you, ma’am. And may I know your name? I didn’t quite catch it.
Phone Staffer Caller: Brittany.
Lead: Brittany, okay. Brittany, right?
Phone Staffer Caller: Yes.
Lead: Thank you so much for this, Brittany. And this is for (redacted) Apartments. Best callback number is (redacted), and this is still located at (redacted), in Irving, Texas, (redacted). Is that correct?
Phone Staffer Caller: Yes.
Lead: Brittany, may I know your position there?
Phone Staffer Caller: I’m a leasing agent.
Lead: Oh, leasing agent. Are you authorized to make decisions when it comes to exterior maintenance?
Phone Staffer Caller: Well, no, but you said you would send somebody out here to speak with our manager, right?
Lead: Yes, that’s correct.
Phone Staffer Caller: Yeah, that’s totally fine.
Lead: Do you think it would be okay if we meet with you maybe on Monday to provide the proposal and some quotations so you can pass them along to your manager?
Phone Staffer Caller: Yes, of course.
Lead: Yeah, of course. We’re open from 9 a.m. to 3 p.m.
Lead: Thank you so much for that. And your manager will be available as well on Monday, correct?
Phone Staffer Caller: She should be.
Lead: Okay, thank you. Will you be the one or your manager to personally assist our project manager with the tour of the property for approximately 10 to 15 minutes?
Phone Staffer Caller: Either or.
Lead: Okay, perfect. May I have the name of the manager so we can send her the email confirmation of this appointment so she’s aware as well?
Phone Staffer Caller: Alexandria.
Lead: Alexandria, okay, thank you. And may I know her position? Property manager?
Phone Staffer Caller: She’s our property manager, correct.
Lead: Alexandria, A-L-E-X-A-N-D-R-I-A, correct?
Phone Staffer Caller: Correct.
Lead: May I know her last name?
Phone Staffer Caller: Give me one second, let me check for you.
Lead: Take your time.
Phone Staffer Caller: Okay, so I’m gonna spell it out for you.
Lead: Yeah?
Phone Staffer Caller: It’s going to be V as in Victor, A-U-G-H-A-N.
Lead: Vaughan, did I read that correctly?
Phone Staffer Caller: Yes.
Lead: Okay, Alexandria Vaughan, right?
Phone Staffer Caller: Correct.
Lead: Thank you so much for this information, Brittany. Do you have a work email so we can send the confirmation of the appointment and a little about our company?
Phone Staffer Caller: Yes.
Lead: Ready?
Phone Staffer Caller: Yeah, I’m ready.
Lead: Okay, it’s going to be (redacted).
Lead: Thank you so much for this, Brittany