Type: Power Washing
Lead Grade: Cold – C
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
“At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential clients through cold calling efforts. In this call, we reached out to a property management company in Austin to discuss power washing services. While no immediate appointment was set, we successfully obtained the appropriate contact information to follow up with their maintenance team. This interaction demonstrates how cold calling for leads can help home service companies build relationships and secure future business opportunities. Below is the redacted information from the call to protect privacy.”
Ai Transcript:
“`
Phone Staffer: Thank you for calling (redacted), your partner in property management. Please listen carefully as our options have changed.
If you are looking for a home or have application questions, press one.
If you are a current resident, press two.
For non-leasing and non-resident related inquiries, please press three.
We’re connecting your call to a representative. Your call may be recorded for monitoring and training purposes. Please stay on the line after the call to take a brief survey.
Hi, thank you for calling (redacted). This is Dawn. Can I have your full name, please?
Caller: Hi, it’s Kris from (redacted). Thank you once again for answering my call.
May I know who’s the best person I can talk to about tower washing?
Phone Staffer: Tower washing?
Caller: Yeah, you heard it right.
Phone Staffer: All right, hold on.
Caller: Mm-hmm. Thank you.
Phone Staffer: Can I get more details? Tower washing—are you referring to a specific property?
Caller: Yeah, actually, this is just a touch base with our project manager because we are in the area, and we were hoping to drop by the office sometime this week or next week, depending on availability.
We wanted to provide some proposals and have a brief discussion—maybe 10 to 15 minutes of your time—and we can offer a free estimate as well. This is just a touch base.
Phone Staffer: Got it. One moment.
Caller: Thank you so much, Dawn.
Phone Staffer: Thank you for holding. I reached out to our convener regarding this. Unfortunately, there’s no one available to talk to you right now.
However, I have this phone number—I’m not sure if this is the best callback number, or do you have another preferred callback number?
Caller: Yeah, actually, Dawn, this is the best callback number for me and for (redacted) as well.
If someone does call back, they can use this number. Or, if you’d like, do you have an email for the maintenance team or management where I can send our company’s profile?
Phone Staffer: Yes. The email address is (redacted).
Caller: (Redacted), right?
Phone Staffer: Yes, with an “s” at the end.
Caller: Got it. Thank you so much, Dawn.
Do you happen to know who the maintenance manager is so I can address them directly in the email?
Phone Staffer: That depends on the area because we have different maintenance managers for different locations.
You should send the email broadly since it depends on the area where you want to provide service.
Caller: Gotcha. Thank you so much, Dawn, for this information.
Just to confirm, the name of the business is (redacted) Property Management, the best contact number ends in (redacted), and the office is still at (redacted) in Austin, Texas, correct?
Phone Staffer: Yes.
Caller: Got it. Thank you so much, Dawn.
When is the best time to reach them via email for a response?
Phone Staffer: That would be weekdays, from 9 AM to 6 PM Eastern Time.
Caller: All right. Thank you so much, Dawn, for this information.
I believe I have everything I need. I’ll reach out to them via the email you provided.
Once again, Dawn, thank you for your time. Have a nice day!
Phone Staffer: Thank you. Bye-bye.
Caller: Bye now.
Phone Staffer: Bye-bye.
“`